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Anyone else having issues trying access itunes store?

Discussion in 'iPad General Discussions' started by gresh14, Jan 17, 2013.

  1. gresh14
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    gresh14 iPad Enthusiast

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    I keep getting an error message "Cannot connect to iTunes Store "
    I've restarted the ipad a couple times, wifi is,working fine- I can access it from iPhone
    Thanks!
  2. scifan57
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    scifan57 Super Moderator Staff Member

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    Maybe the problem is the WiFi connection on your iPad. Have you tried resetting your router?
  3. skimonkey
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    skimonkey Administrator Staff Member

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    I just went to access it also to and it came up fine on my end.
  4. scifan57
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    scifan57 Super Moderator Staff Member

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    Same here. I just accessed iTunes on my iPhone with no problems. I don't believe the problem is with iTunes. I also checked Apple system status and there are no reported issues with iTunes or anything else.
  5. AllaricBOOM
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    AllaricBOOM iPF Noob

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    I am just curious how could this happen.
    I tried to turn off Wifi and launch App Store it said "Cannot connect to iTunes Store"
    Then I turn on Wifi and I access to it.
    Are you sure your wifi works?

  6. gresh14
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    gresh14 iPad Enthusiast

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    My daughter has an ipad 4 and she can connect without a problem. . I guess it has to be a problem with my settings, though the settings seems right. And like I said my iPhone 5 connects to iTunes just fine.
  7. skimonkey
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    skimonkey Administrator Staff Member

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    Gresh...have you done all the immediate fixes?

    Closing apps, restart and a reset?

    Also, have you tried to turn your wifi off on your iPad and back on again?

    If you have done all that, what might help is going into your iPad settings - general - reset - reset all settings. You will need to log back into apps like Facebook when you do that though. That may help.
  8. scifan57
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    scifan57 Super Moderator Staff Member

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    Try going to Settings>General>Reset>Reset Network Settings it may work. Let us know if it does.
  9. gresh14
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    gresh14 iPad Enthusiast

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    Ok, went back and tried again I got,the same error message, but when I tapped on the "music" tab at the bottom, it connected! Works fine now, strange!
  10. scifan57
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    scifan57 Super Moderator Staff Member

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    I'm glad you worked it out. If it ever happens again, you've got the help links as well as your self-discovered solution to help you.
  11. skimonkey
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    skimonkey Administrator Staff Member

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    Glad it worked out for you! :)

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