An unknown error occurred (-1) while trying to restore Ipad 3 new

Discussion in 'iPad Help' started by livesergey, Jul 21, 2012.

  1. livesergey

    livesergey
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    Happy iPad users, I may need some help from you please.

    I’ve got a problem with my iPad new 32 GB WiFi + 4G LTE.
    I bought it just recently in China and was using it for nearly one month without any issues.
    Then at some point i started getting synchronization problems with iTunes and applications that I have downloaded did not run properly or simply won’t start on my iPad. Then I’ve lost cellular signal.

    Trying to resolve the issues I had to reset iPad to factory settings and after that I could not register it with apple. I tried many times with no success.
    Then I went through some internet articles and decided to restore my iPad and finally I’ve got my almost new iPad stuck is restore mode!!!
    I cannot get it out of restore mode and I cannot get it restored.
    When I try to restore it I get the following message:the ipad "ipad" cannot be restored. An unknown error occurred (-1)the ipad "ipad" cannot be restored. An unknown error occurred (-1)

    The ipad "ipad" cannot be restored. An unknown error occurred (-1)
    Here are the things I’ve done so far trying to restore it
    1. Tried to restore in on Windows XP – no luck, same message
    2. Tried to restore it on Windows 7 – no luck, same message
    3. Tried to restore it on MacBook – NO LUCK, SAME MESSAGE
    4. Tried to use recovery fix option on redsn0w. Did not help. I tried different versions of this program with no success. Maximum what I had is my iPad was entering “white apple mode†after clicking fix restore button.
    5. Tried to restore iPad from DFU mode both on Windows XP and Windows 7, no luck, same message (error -1)
    I suspect that my iPad may have a hardware issue however I still hope it can be fixed with your help.
    We don’t have an official apple support centers where I leave and I would like to try all the options before I send it to abroad apple support center or to a shop where I bought it.

    Please can anybody help me with advice on how to fix my iPad?

    Thank you all in advance.
     
  2. AllenSalar

    AllenSalar
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    Are you restoring with the correct firmware for your iPad 3?

    May I know the firmware and where did you download it?
     
  3. livesergey

    livesergey
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    This is an official OS restore file form iTunes. File name is iPad3,3_5.1.1_9B206_Restore.ipsw

    Regards,

    Sergey.
     
  4. AllenSalar

    AllenSalar
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    Oh... Then I got nothing, I'm sorry.

    Although in relation to that, I've read some article somewhere not long ago referring to this. Something about downloading iFaith and deleting the SHSH blobs of your iPad then making a new restore to your iPad. So don't try this yet, it's not worth the risk.

    You'll just have to wait for someone else. Sorry.
     
  5. livesergey

    livesergey
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    Allen,

    Thank you anyway.
    Will see what other people know about this problem.

    Regards,

    Sergey.
     
  6. Mickey330

    Mickey330
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  7. livesergey

    livesergey
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    Tried this with no success :-(((....
    I downloaded both iOS (5.1.1 and 5.1) versions and followed instructions in Tutorial:
    with 5.1.1 it ends up with error -1 again...
    with 5.1 i get error 3194
     
  8. AllenSalar

    AllenSalar
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    Well, since your from 5.1.1 and you decided to restore with 5.1, you would normally get that error saying that you are are downgrading and apple doesn't want that, and I'll do an intensive research and experiments on this for you.
     
  9. Mickey330

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    After further looking, I'm afraid that what I am seeing is that the error code "-1" means that you have a hardware issue. Take a look at this thread (click the "Error 1 or -1" link) to see if there is any more trouble shooting you can do: http://support.apple.com/kb/TS3694

    Else, I am afraid this is a "take it to the Apple Store,and ask the Geniuses for help" kind of situation. Sorry.

    Marilyn
     
  10. roismurphy

    roismurphy
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    HI there,
    did you get your iPad working again? I'm having pretty much the exact same issues, have tried the same processes you mentioned and my lovely shiny two week old iPad is still stuck in recovery mode loop. I will take it to the Apple store if I need to but wanted to first check if your problem was resolved and if so how. thanks!
     

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