"An unknown error has ocurred." while updating or installing apps

Discussion in 'iPad OS' started by jannyi, Nov 8, 2011.

  1. jannyi
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    jannyi iPF Noob

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    Hi everybody,

    this is my first und hopefully last problem with my iPad 2 (already updated to IOS5). Everything has been working fine for me for the past two months. Today, the app store showed me there was an update to install, so when I tried to do so, I was prompted to enter my password (as usual), but when I confirmed, App store quit and threw me the following message (in German): "Ein unbekannter Fehler ist aufgetreten.", which means "An unknown error has ocurred.".

    Memory is not full, I still have > 30 GB spare memory. I have turned off and on the device, but without luck.

    Any idea how to solve this problem?

    Thanks!
  2. alearbo
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    alearbo iPF Noob

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    Hi jannyi, same here. I'm italian and I have the same problem since this afternoon. I also noticed that I can't open Apple website from my pc...don't know if these issues are related.
  3. alearbo
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    alearbo iPF Noob

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    It works fine for me today. I'm apdating an app using thetering with a samsung galaxy.
  4. PhilMac
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    PhilMac iPF Noob

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    Try this: go to Settings and choose "Store." Click on your Apple ID and choose "Sign Out." Then sign back in.
    • Like Like x 1
  5. Cmdthomas
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    Cmdthomas iPF Noob

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    :):thumbs:Thank you! This worked for me.
  6. Sentry1
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    Sentry1 iPF Noob

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    Thanks, worked great for me too!!!

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