"An error occured while backing up (-50) on attempted ios5 upgrade. Help!

Discussion in 'iPad OS' started by circa7, Oct 12, 2011.

  1. circa7
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    circa7 iPF Noob

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    iTunes is saying:

    Please help: trying to update but iTunes is saying "An error occured while backing up this ipad (-50). Continuing will result in the loss of all contents on this iPad."... Anyone know what's going on?
  2. flybuddy
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    flybuddy iPF Noob

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    Got this same error msg. I believe it is caused by differences in what itune has and updated apps on your ipad. Without closing itunes, click on your ipad and sync it. After that hit update again, it will not download the 707 mb ios5 file again and should start the backup process right away.
  3. keith99
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    keith99 iPF Noob

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    Same Here

    Got exactly the same message, most frustrating after 2 hours downloading.
  4. tsukraw
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    tsukraw iPF Noob

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    I got the exact same message on both ipod and ipad.
    The 2 devices are hooked to different computers....
  5. keith99
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    keith99 iPF Noob

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    Not a great start. Did sync as suggested, then it was trying to restore settings but (fortunately) couldnt even do that.
  6. flybuddy
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    flybuddy iPF Noob

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    Been reading all the threads, most everyone is having multiple problems with the download. I've tried 6 times, keep fixing issues but now stuck with the dreaded "3200" on the restore. Lots of folks have gotten that and those that have called have been told it's because Apple's server is blown out.
  7. DoubleElite
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    DoubleElite iPF Noob

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    I'm having a similar issue (different error, and It's telling me it failed to backup my iPad), hope it's fixed up soon. I'm updating all my apps right now, "maybe" that'll help.
    Last edited: Oct 12, 2011
  8. dacooks
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    dacooks iPF Noob

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    Just talked to a nice lady on tech support...she seemed more hacked off than me because her iPad is giving her the same 3200 error message I am getting. Their official response is the server is buried and "try again in a half hour" (when the rest of the world is also doing the same thing). FYI, same issue with my iPhone iOS 5 update too. Same error message.
  9. Aldo
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    Aldo iPF Novice

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    Error 3200 unplug your ipad and plug it back in and it will work
  10. lawkout
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    lawkout iPF Noob

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    This worked for me...

    After updating iTunes, I received the "error 3200". I then realized, because I have multiple user accounts on my machine I had to log into each user account and launch iTunes and Click "AGREE" to the user agreement. After doing this I logged back into my user account and launched iTunes and the iPad "IOS 5" update worked.
  11. PHOENIX987
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    PHOENIX987 iPF Novice

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    HELP !!! I'm having the same problem, I get the following message "The iPad could not be restored. An unknown error occurred (3200)"
    I managed to update my iPhone 4 with no problems and that was jailbroken;p "not any more tho, not needed"
    But with the iPad I get this error every time.
    I have tried what apple have recommend
    *restart computer
    *make sure iTunes is up to date
    *disconnect other USB devices
    *update operating system

    And still nothing

    Any one got any ideas ?
  12. Lonet
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    Lonet iPF Noob

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    Hi,

    I've googled for it and on businessinsider (.com) I've read this article: "Updating to IOS 5 has been a massive headache"

    It seems the problem is with Apple's servers and it's happening to everyone.

    Best regards
  13. PHOENIX987
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    PHOENIX987 iPF Novice

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    Actually that's some good news :p

    I'm happy its not a problem down my end

    Thanks for the update m8

    Have a great evening
  14. Lonet
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    Lonet iPF Noob

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    Hi,

    I've googled for it and on businessinsider (.com) I've read this article: "Updating to IOS 5 has been a massive headache"

    It seems the problem is with Apple's servers and it's happening to everyone.



    The traffic seems to be to heavy. I'll try tomorrow, but don't worry because when you'll disconnect your iPad it'll be as it was (with the former IOS, but all your data)

    Best regards
  15. Osnail
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    Osnail iPF Noob

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    Hi all, I had this issue but fixed it by doing the following...

    You may want to check that the computer you are on is authorised, so that any purchased apps are also downloaded to that computer. The error message means that the iPad and the itunes account are not in sync, once you have auth'd it any apps will download and you can then perform a sync and backup manually. After that you can update!!

    Hope this works for you all too... :D
  16. bejones
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    bejones iPF Noob

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    Definitely Works

    All I did was log into itunes with every account that I have ever used with itunes and it now is working. I feel like it would have been good for Apple to say that. Too bad I already updated my iPhone without doing a back up thinking that my last one had been recent. It was January 11th. Needless to say, Im kinda pissed that I lost everything, but what are you gunna do...

    Good luck everyone!
  17. kaku21
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    kaku21 iPF Noob

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    1. Launch Tiny Umbrella and make sure that your SHSH Blobs are saved for iOS 4.1.
    2. I made sure that the host file was still pointing to Apple's servers
    3. I launched Redsn0w and put the phone into the cracked DFU mode.
    4. I then restored my iPhone 4 as normal in iTunes and I had no problems with the restore.
  18. PDB
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    This situation is a serious negative for Apple in my book. After going through a number of 3200 error messages, now onto "unable to backup -5000" error message (at least 4 attempts), I am now beyond frustration stage and right onto downright anger. Apple have messed up big time. They know how many ipads and iphones are out there. If they cannot provide upgrade services to cater for their market, they should plan out and communicate stages per markets, countries or whatever. I've been at this process for over 12 hours including overnight attempts. Seriously bad service. What's even worse, I'm beginning to not trust the upgrade when I get messages saying all my data will be erased if I continue.
    And not everyone has come across this forum where I have read some comments which do provide some sort of comfort.
    And what is up with the download process? Why if you pause the download, it starts from scratch when you resume the process?? I still have to upgrade my Iphone 4 to the new IOS and I am already on my third attempt at dowloading the file. And dreading the whole process given there are loads more Iphones out there than Ipad....
    And from now on we will be servicing from the cloud. RIGHT!!
    Appalling service Apple.
  19. SweetPoison
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    SweetPoison iPad Legend

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    I understand your frustration. Actually, that is a lie. I don't. I didn't upgrade. But when a million or so all do something at the same time, there are going to be issues.

    Itunes cheats. Always has always will. Doesn't play well with others. But in the end we win. If folks would have waited a few days or so things may have gone smoother. But this "have to have it today thing" is the human way.

    Been there done that.

    Hang in there!
  20. PDB
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    Just a quick update on present state of affairs...I have just gone through the whole process with an Iphone 4 without a glitch and in what seems a short time. No problems whatsoever once the file was downloaded. Immediately plugged in the Ipad to give it another chance and it's back to error whatever and failing to backup. Something is wrong. Very wrong with the Ipad process.

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