Altamail app help

Discussion in 'iPad 3 Forum' started by Kevin43, Oct 31, 2013.

  1. Kevin43

    Kevin43
    Expand Collapse
    iPad Fan

    Joined:
    May 28, 2012
    Messages:
    278
    Thanks Received:
    4
    Hi
    I bought this app in the App Store for $4.99 I can not get the song to play when receiving email from someone do have the email sound on but will not play when receiving mail. Can you please help me with that? Thank you
     
  2. AlexisW

    AlexisW
    Expand Collapse
    iPad Fan

    Joined:
    Mar 6, 2012
    Messages:
    146
    Thanks Received:
    2
    Did you turn it on in Notifications in iPad Settings?
     
  3. Kevin43

    Kevin43
    Expand Collapse
    iPad Fan

    Joined:
    May 28, 2012
    Messages:
    278
    Thanks Received:
    4
    Hi AlexisW
    Would I look in Notification Center to see if I have it on or not ? Thank you
     
  4. AlexisW

    AlexisW
    Expand Collapse
    iPad Fan

    Joined:
    Mar 6, 2012
    Messages:
    146
    Thanks Received:
    2
    Yes.

    Click on the iPad Settings icon.

    Click on Notification Center

    Click on Mail

    Click on the email account

    Make your selections.
     
  5. Kevin43

    Kevin43
    Expand Collapse
    iPad Fan

    Joined:
    May 28, 2012
    Messages:
    278
    Thanks Received:
    4
    Hi AlexisW
    Sorry it took me so long to get back to you. I do have it on but still does not play sound when receiving new mail.
     
  6. AlexisW

    AlexisW
    Expand Collapse
    iPad Fan

    Joined:
    Mar 6, 2012
    Messages:
    146
    Thanks Received:
    2
    Do you have it set in Settings->Sounds->New Mail?
     
  7. Kevin43

    Kevin43
    Expand Collapse
    iPad Fan

    Joined:
    May 28, 2012
    Messages:
    278
    Thanks Received:
    4
    Hi AlexisW
     

    Attached Files:

  8. AlexisW

    AlexisW
    Expand Collapse
    iPad Fan

    Joined:
    Mar 6, 2012
    Messages:
    146
    Thanks Received:
    2
    Is it working now?
     
  9. Kevin43

    Kevin43
    Expand Collapse
    iPad Fan

    Joined:
    May 28, 2012
    Messages:
    278
    Thanks Received:
    4
    Hi AlexisW
    No it still does not play any sound when receiving new email
     
  10. AlexisW

    AlexisW
    Expand Collapse
    iPad Fan

    Joined:
    Mar 6, 2012
    Messages:
    146
    Thanks Received:
    2
    Do you have anything set for New Mail?

    [​IMG]
     
Similar Threads
  1. Theredcaboose
    Replies:
    3
    Views:
    1,440
  2. Frantob
    Replies:
    1
    Views:
    1,402
  3. Sahota95
    Replies:
    7
    Views:
    1,152
  4. johnny58
    Replies:
    3
    Views:
    1,564
  5. colibrime
    Replies:
    2
    Views:
    1,542
Loading...

Share This Page



Search tags for this page
altamail
,

altamail help

,
altamail incoming mail sound
,
altamail issue push notification
,
altamail new mail sound
,
altamail notification center
,
altamail pro
,
altamail sound on new mail
,
altamail stopped working
,
can't get altamail to work