Alerts for emails

Discussion in 'iPad Mini Forum' started by rosie287, Jan 2, 2013.

  1. rosie287

    rosie287 iPF Novice

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    I have upgraded from ipad 1 to ipad mini. I never could hear the alerts for emails received on my ipad 1. I have an iPhone and they work ok on that and I can't see that any of the settings are different. I thought there was a problem with my ipad 1 but having loaded all my stuff firm iTunes it still does not work on my mini. I get volume fr music videos etc and the volume button is on maximum. My husband has an ipad 2 and he gets a sound when an email arrives and as far as I can see all the settings are the same.
     
  2. KevinJS

    KevinJS Super Moderator Staff Member

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    If you used iTunes to set up your iPad mini from the backup of your iPad 1, you have also copied the setting that has turned off your email alert. The good news is that this means there is probably nothing wrong with your original iPad.

    Now all you have to do is find out which setting is responsible for the lack of an alert.
     
  3. scifan57

    scifan57 Super Moderator Staff Member

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    Are you sure that the volume in your sounds menu is turned up? Go to Settings>Sounds to check.

    image-1756816789.jpg
     
  4. rosie287

    rosie287 iPF Novice

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    Yes it is I have checked it loads of times and same setting on my iPhone works
     
  5. rosie287

    rosie287 iPF Novice

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    Thanks but Can't find the problem!
     
  6. KevinJS

    KevinJS Super Moderator Staff Member

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    Just as a matter of interest, which sound are you supposed to be getting. You can find out from the same screen as Scifan's screenshot.

    This should be simple. We can ignore Privacy and Do Not Disturb, because those features don't exist on the original iPad. So this is something that exists on iOS 5 and 6.
     
  7. rosie287

    rosie287 iPF Novice

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    Any sound would be good. On my iPhone I use tweet and this also workson my husbands ipad. As I have said I have the same settings as on my iPhone so why does it not work?
     
  8. iSoozin60

    iSoozin60 iPF Novice

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    Is the button near the volume buttons on the side of the mini moved over (showing red)? That will keep the sounds from coming through.
     
  9. Roy Rob

    Roy Rob iPad Addict

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    Rosie, did this fix the problem? If not let us know as there are other things to check.
     
  10. rosie287

    rosie287 iPF Novice

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    No it's not
     
  11. rosie287

    rosie287 iPF Novice

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    No it's not so the problem is still not fixed
     
  12. Roy Rob

    Roy Rob iPad Addict

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    Okay rosie, lets try a few things: go to Sounds and make sure you are set up something like this....


    image-324125650.jpg


    Go to Notifications>Mail and make sure you are set up something like this....



    image-89257782.jpg


    And this.......



    image-2521572930.jpg

    Go to Mail, Contacts, Calendar>Fetch New Data>Advanced>Gmail> select Fetch.

    Should look like this....



    image-3019507277.jpg


    Hope this helps, let us know. ;)
     
    Last edited: Jan 4, 2013
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  13. rosie287

    rosie287 iPF Novice

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    Sorry have checked them all and they are the same but not working

    Thanks though
     
  14. Roy Rob

    Roy Rob iPad Addict

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    I'm sorry too rosie, that's all I can think of. Perhaps a more experienced user can jump in to help you. ;)
     
  15. rosie287

    rosie287 iPF Novice

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    Thanks for your help
     

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