Air print from iPad air

Discussion in 'iPad Air Forum' started by Psionpete, Apr 2, 2015.

  1. Psionpete

    Psionpete
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    i have a Cannon printer with air print capability. Until last weekend it worked fine from my iPad air but now my iPad cannot see the printer. When I try to print it asks me to select a printer but after looking for it, it says it cannot find one.

    I also have an iMac and an iPhone which still print Ok.

    I cannot see anything in settings which could affect the air printer. Has anyone seen this problem? And how can I see the printer again?
     
  2. giradman

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    Hello and welcome to the forum! :)

    Just for starters, power recycle your modem, router, & printer (i.e. turn off the power, wait a little while, then power up the modem, router, & printer in that sequence); also, 'Reset' your iPad (hold both the ON-OFF & HOME buttons simultaneously until the Apple logo appears, then release both and wait for the device to reboot). No guarantees but often correct this kind of issue. Dave
     
  3. Psionpete

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    Thanks Dave, that was very useful, resetting the iPad did the trick. Thanks again.
     
  4. giradman

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    GREAT! Nice when there is a quick and harmless solution. Dave :)
     
  5. BlackCat89

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    I've had the same problem with my iPad Air. I've reset the iPad, power-cycled the printer and router together, and still can't get the iPad to recognize the printer. My HP laptop has never not recognized the printer, so I know to only print from that computer if I don't want any problems.
     
  6. J. A.

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    Make sure the printer's firmware is up to date. Sometimes this causes problems with printing.
     
  7. giradman

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    Hello, your description above is somewhat confusing, i.e. you first asked about a printing problem w/ your iPad Air and the @ the end state 'so I know to only print from the computer'?

    Please provide the following information: 1) Printer brand/model - is it AirPrint compatible; 2) How is the printer connected to your HP laptop, i.e. cabled or wireless; 3) HP computer model/year/OS installed; and 4) Have you been printing wirelessly w/ the iPad?

    Finally, if you have a separate modem and router, did you also 'power recycle' the modem? Dave :)
     

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