After purchasing more ipad data, iPad doesn't connect to email or safari

Discussion in 'iPad Help' started by Lcamille, Sep 23, 2012.

  1. Lcamille

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    iPF Noob

    Sep 23, 2012
    Thanks Received:
    After purchasing more data from ATT, I have't been able to get my email or get on safari. I called ATT and they said because I used all of my data, but I don't think that was possible. I have had the $25.00 data plan from Att since I purchased the iPad. I just added the 14.99 plan because near the end of the first term I sometimes do run out. This time I purchased the 14.99 plan on Sept. 16th. My other plan starts on the 21st of each month. According to ATT I had no data left on the 22nd. They gave me a new password to enter at the time of the second plan purchased but see no place in settings to enter it. When I try to get my email or go on safari it says that there is no connection. Do I have to reset something? Was my first plan replaced by the second?

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