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After 4.3 upgrade

Discussion in 'iPad Help' started by 55julie55, Mar 20, 2011.

  1. 55julie55
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    55julie55 iPad Ninja

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    Had to restart iPad after freeze.it upgraded to 4.3 automatically.
    Now my Facebook and twitter accounts say I have the wrong email account and or password.
    Any suggestions.?
    Julie
  2. Tim SPRACKLEN
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    Tim SPRACKLEN iPad Legend

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    Do you get this message when you access Facebook and Twitter automatically? i.e. you have not entered any log in information yourself? If so, you may need to log in again manually because there was an upgrade to Safari in the new iOS release and it will have 'forgotten' all of your previous account details and passwords.

    So, if you can, try to log in manually and Safari will then remember the details for next time.

    Hope this fixes the problem but, if it doesn't, get back in touch with us.

    Tim
    Scotland
  3. 55julie55
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    55julie55 iPad Ninja

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    Tim,the message I get is that the email and password do not match.on both Facebook and twitter
    Tried to re register and am told there is someone has already registered with these details.
    That's me!
    Any other suggestions.
    Trying to log in on iPad
    Is this right?
    Julie
  4. Tim SPRACKLEN
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    Tim SPRACKLEN iPad Legend

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    OK - please don't get cross with me if you think I'm going over the same ground again. I just want to be sure.....

    When I try to log in to my accounts, Safari automatically fills in the login name and password (I have autocomplete switched on in Settings). I suspect the details being stored by Safari are incorrect.

    So what I'm trying to determine is whether, when you get the message that the email address and password don't match - did you *at this particular time* type that email address and password in, or is it Safari doing it 'automatically' for you?

    Sorry for being so obtuse...my brain is only working at half power today.

    Tim
    Scotland
  5. Somerled
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    Somerled iPad Junkie

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    Go to the Settings app, then Safari settings, and hit the Clear Cache button and Clear Cookies button.

    Go back to Safari app and browse to FB and/or Twitter. If you still cant log in, use their solution to change/reset your password. It is not hard, but has to be done at each individual site, not on a single place in the iPad. This is not a 4.3 issue.
  6. 55julie55
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    55julie55 iPad Ninja

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    I actually type in the email ,then the password.
    It then tells me the email or password do not match.
  7. Tim SPRACKLEN
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    Tim SPRACKLEN iPad Legend

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    OK - then I think, if the advice from the previous poster doesn't work, you'll have to get them to email you your password. There's a button you can press for 'Forgotten your password?'. You tell them your email address and they'll email you the password.

    I don't this can be an iOS 4.3 issue - do you have the same email address and password anywhere else that you can try? Obviously don't send them to me or post them!! But, if you've other accounts - even using a different password - do they work? Is it just these two accounts?

    The previous posters suggestion of clearing the cache is a good one and I should have thought of that...thanks for that suggestion...

    Tim
    Scotland
  8. 55julie55
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    55julie55 iPad Ninja

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    Thanks all
    Tried the cache clear and twitter is now working
    But not Facebook.
    Will ask to reset password
    Thanks for the great advise
    Back in circulation
    You guys are fantastic
  9. Tim SPRACKLEN
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    Tim SPRACKLEN iPad Legend

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    Great to hear....sorry we were so slow to solve what, always with the benefit of hindsight, was a simple problem - thanks to the other poster for the 'fix' that finally solved the problem - it's much appreciated - it stopped me making even more of a fool of myself than usual :)

    Tim
    Scotland
  10. Somerled
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    Somerled iPad Junkie

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    Nah, Tim. Sounds like your Belhaven count was low. Go refuel, man.
  11. Tim SPRACKLEN
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    Tim SPRACKLEN iPad Legend

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    Just slightly too early - though not by much.......

    Tim
    Scotland
  12. Somerled
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    Somerled iPad Junkie

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    It's noon somewhere!
  13. Mountainbikermark
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    Mountainbikermark iPad Addict

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    This may sound very dumb but case sensitive?
    On my old dumbphone I couldn't log into my favorite site for months until a light bulb came on that my phone defaults to first letter cap and the first letter in my password wasn't supposed to be capitalized

    Support Our Troops!!
    This post was Tapatalk approved. Sent from my Incpad
  14. Tim SPRACKLEN
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    Tim SPRACKLEN iPad Legend

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    Not dumb at all! I wish I had a buck for every time I’ve done that! Thanks for the suggestion.....I should have thought of that too! Not doing too well today...

    Tim
    Scotland
  15. David79
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    David79 iPad Junkie

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    After I updated to 4.2 on ipad I had that issue, I could not log into facebook it finally took going on pc, changing password through FB and it worked fine ever since. It is weird but she might have to try it.
  16. timothyjohn
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    timothyjohn iPF Noob

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    ok, this thread is a few months old, but I have ipad 2 and I have serious login issues only on ipad. I can logo from any other computer and i have no problem. my passords are correct, but ipad keyboard somehow is not received inthe same way as other keyboards. I change my password using the ipad, and that password will work, but particularly passowrds that are letters mixed with numbers, Created from a pc, I am unable to login from ipad. this includes paypal, bank, and many others. whaT is the deal here? I am tired of changing passwords.

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