I have owned apple devices since they came out. I have over 30 years in mainframe computer systems. I am an expert in over 7 operating systems. From programming errors to communication problems I have been responsible for many aspects of running a large computer. I am the go to guy in my family for all things from apple, Microsoft , Sony, even HDTV and just about everything else. I am seldom stumped but I have always found places like this forum invaluable. Of any product I have iTunes the most difficult program to work with. I think it's the absolute worst piece of software ever written and used by so many. Even searching for help when you rub into an iTunes problem is ridiculous. Yo never know if the answer you have is the right one even though some so called expert has said it is. Besides that , thank god IOS is written so well and ,almost foolproof .