A question about service

Discussion in 'iPad Help' started by dobbey, Jun 9, 2011.

  1. dobbey
    Offline

    dobbey iPF Novice

    Joined:
    Apr 23, 2011
    Messages:
    74
    Thanks Received:
    0
    Trophy Points:
    0
    Location:
    UK
    Ratings:
    +0 / 0
    If I buy an ipad in America, if I found a problem, do you reckon I could take it to a store in the UK?
    Cheers

    Sent from my Desire HD using iPad Forums
  2. ian russell
    Offline

    ian russell iPad Fan

    Joined:
    May 2, 2011
    Messages:
    127
    Thanks Received:
    0
    Trophy Points:
    0
    Location:
    UK
    Ratings:
    +0 / 0
    The UK store is under no obligation to do anything for you. Your sales contract is with the US store, and their trading laws will be different.

    Sent from my iPad using iPF
  3. Tokkie
    Offline

    Tokkie iPF Novice

    Joined:
    Jun 9, 2011
    Messages:
    17
    Thanks Received:
    0
    Trophy Points:
    0
    Location:
    the Netherlands
    Ratings:
    +0 / 0
    I asked Apple about this and the representative told me that warranty is a worldwide service?

    Here in Europe a lot of people are getting their iPad's from the States, I guess they won't do this if warranty would be an issue.
    Last edited: Jun 9, 2011
  4. ian russell
    Offline

    ian russell iPad Fan

    Joined:
    May 2, 2011
    Messages:
    127
    Thanks Received:
    0
    Trophy Points:
    0
    Location:
    UK
    Ratings:
    +0 / 0
    The warranty would be with Apple. In UK, the consumer rights put an obligation on the retailer to sell you goods fit for purpose and free of defect etc. for a minimum of 12months, the 'guarantee'. Therefore most buyers in UK don't need to bother with the manufacture's warranty. However, the retailer only has an obligation for items it's sold you, normally bound with proof of purchase.

    Sent from my iPad using iPF
  5. Tim SPRACKLEN
    Offline

    Tim SPRACKLEN iPad Legend

    Joined:
    Jan 3, 2011
    Messages:
    15,236
    Thanks Received:
    121
    Trophy Points:
    0
    Location:
    Scotland
    Ratings:
    +121 / 0
  6. Kaykaykay
    Offline

    Kaykaykay iPad Wizard

    Joined:
    Apr 28, 2011
    Messages:
    6,971
    Thanks Received:
    443
    Trophy Points:
    0
    Ratings:
    +443 / 0
    I don't know the answer, but I bought my iPhone 4 while on assignment in Asia, dropped it on return to the U.S., took it to a U.S. Apple store and they replaced it for free, without ever asking where I bought it. I don't have AppleCare, either, and I told them the truth about the phone having fallen.

Share This Page