Loyal Apple customers shelled out a tidy sum for this new phone and in many cases had to jump through hoops for the purchase. I'm not surprise then at the outrage when initial complaints were met with dismissive contempt from Apple senior management. Every company steps in it at one time or another and if Apple is able to pull off the free bumper fix without a major SNAFU, I think faith in the company will be restored.

Does any one know what happen at the press conference that apple had today? It aired here at one, but I am stuck in this meeting!

Originally Posted by SweetPoison

Does any one know what happen at the press conference that apple had today? It aired here at one, but I am stuck in this meeting!

Free bumpers for everyone, and Jobs showed videos of other phones with this problem including RIM and Android.

Also said that the elusive white phone will be available at the end of the month.

Originally Posted by NumbLock

Free bumpers for everyone

ha. so that revolutionary external antenna design now becomes a regular old internal one now.

I dont think any less of Apple because of this, but I never thought they were some special company that could do no wrong. You push technology and release enough new products, you are eventually going to miss something. Its the nature of bleeding edge. This is also the reason, I never shell out this kind of money for something before I have seen it and some people have had a chance to check it out for a few weeks at least.

They are only doing this because of all the bad press they are getting.

Originally Posted by NumbLock

Free bumpers for everyone, and Jobs showed videos of other phones with this problem including RIM and Android.

The bumpers will cover the phone and fix the dropped calls? Would you be okay with this if you owned the new iPhone?

Originally Posted by MikesTooLz

They are only doing this because of all the bad press they are getting.

So Mike ~ are you saying if they were not getting bad press, they would not be addressing this issue? They would just ignore it?


I heard that the bumper covers this phone, and that it is really a beautiful phone, so some are not too pleased about this course of action, or wait...that they are offering a new case when you go in for the bumper...

Hell ~ I may have this backwards!

Originally Posted by SweetPoison

Originally Posted by MikesTooLz

They are only doing this because of all the bad press they are getting.

So Mike ~ are you saying if they were not getting bad press, they would not be addressing this issue? They would just ignore it?


I heard that the bumper covers this phone, and that it is really a beautiful phone, so some are not too pleased about this course of action, or wait...that they are offering a new case when you go in for the bumper...

Hell ~ I may have this backwards!

The main issue is that people have been getting poor ATT service yet the phones all would display 5 bars. When you put your hand around the the area where the antenna is on any phone the signal will go down. However int the iphones case since it may only be getting 5% signal and showing full signal bars when you put you hand around the antenna and the signal drops from 5% to 0% the end user is seeing 5 full bars of signal down to none. They have since put out and updated firmware so that now people will see the proper signal bars and you will probably only have 3/4 bars instead of 5 all the time. This update does not change any thing with the signal strength or the antenna it just makes the signal bars show your current signal accurately instead of 5 bars all the time. I have also read that apple is tweaking the phones modem software to detect the interference of the hand around the antenna and will then do something like increase the power to keep the connection with the cell tower. But this is something that will have to come out in a later update.

in todays press conference they said that they in fact did see higher dropped calls that they had with the iphone 3G. They did also say that they are having far less iphone 4's being returned than they had iphone 3G's when they first came out. They said the percentage of people actually calling and complaining to the company about the iphone 4 antenna issue was less than 1%.

They are giving out free cases to all iphone 4 owners because of the bad press about the antenna that is going around. Steve thinks its a non issue and just wants everyone to stop talking about antenna issues.

Apple also was offering iPhone cases, they showed off their high end testing facility for radio signals. The big issue is that every product has minor issues. Those that like their new toy, say nothing or praise it. Those who have buyers remorse, or problems, will scream loud and often. Hundreds of bloggers, writers, and other so-called journalists are constantly looking for controversy, seize on a minor issue. By the time they get done, there are more stories about the problem, than people gripping.