I have a Ipad 3. I have/had a problem with the sound, then found a threat on this site it said to clean pin 21. I followed the instructions and my sound came back, Since then Safari closes suddenly while I am browsing the Web. It takes me back to my ipad's home page Why? It has never done this before. Any ideas for a fix? How can I reload Safari is that possible? I'm Scheduled to ship my Ipad back to Apple for the first problem but they don't know about the second.

Hi there...not sureif you tried these immediate fixes..

Force the app to quit by pushing the home button twice to bring up your multi-task bar. This will show all the apps that you have visited. By long pressing the app in question, it will begin to jiggle-press the red circle with the negative sign on the app. It will only quit the app and not delete. Than try to re-open the app and test out.

If that doesn't work, restart the iPad by pressing the power switch down to power off.

Third is to do a soft reset by holding the power switch and home button together until you see the apple logo. Hope that helps!

got a raw deal.................

ZQx...so sorry about your frustrations here and wish we could help you further. However this is a Privately-Owned Forum and is not associated with APPLE in any way. You have done what is necessary and that is to speak to Apple direct for your needs.

Good luck to you.