I hate electroncis and would like to go back to paper. that being said I have a teenager who loves to play games on the ipad but has no clue about tech stuff either so i am left trying fix it.
we have an ipad 2 and my teen has a Sim window (small - in right hand corner) whenever wathcing youtube. we have been told to do a hardware reset but the kid is worried that the add ons or progress will be lost, so this picture is ignored. I suggested going to the Apple store but got the same reply.
can this be fixed without losing any information or purchased add ons. I should tell you that except for when it was purchased it has never been hooked up to the computer again so if it has upgrades i dont know.
thanks for your help