Yes I've tried both of those but no luck. Thanks for trying

Are you sure your iPad already got the carrier logo and signal on the top left screen???

Originally Posted by britpoper

Are you sure your iPad already got the carrier logo and signal on the top left screen???

In the top left hand corner I get Signal Strength. O2-UK. 3G

I'm managing at the moment using the Hotspot function on my iPhone but this seems doesn't last long before it needs resetting.

Thanks for your help

Originally Posted by Phil Evans

Thanks but not this iPad (which I'm slowly regretting buying). On my iPad3 it's

Airplane Mode
Wi fi
Notifications
Local services
Carrier
Mobile Data
Brightness & Wallpaper
Picture Frame
General

Etc

Here's the printscreen to help you out.


If in your iPad the one that directly under "carrier" is mobile data, then that's the one you need to set first (change to ON to use internet using cellular connection)

Originally Posted by britpoper

Here's the printscreen to help you out.
<img src="http://www.ipadforums.net/attachment.php?attachmentid=16589"/>

If in your iPad the one that directly under "carrier" is mobile data, then that's the one you need to set first (change to ON to use internet using cellular connection)

Mobile Data is set to on but there is no mention of Cellular Data. There is Data Roaming, View Account , APN Settings, SIM Pin. If it's any consolation even the Apple Helpdesk couldn't sort it out. They just suggested reinstalling the original software but I got the same results. Just a thought should I have opted to set it up as a new iPad or from backup. I chose the backup option.

Hmmm, just a thought, if Apple helpdesk also can't sort it out, can you try ask a replacement from them??
It's unacceptable that you bought a 4G+WiFi model but you can't use cellular network for internet connection.