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Hello

This is a discussion on Hello within the New Member Introductions - Site Assistance forums, part of the Apple iPad Discussions category; Hi just joined today need help not getting notifications or sounds when I get a new email,not muted and have done a reset,every thing WAS ...

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Thread: Hello

  1. #1
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    Hello

    Hi just joined today need help not getting notifications or sounds when I get a new email,not muted and have done a reset,every thing WAS working on the ipad2 now not alerting me sounds are all set too helpppppp

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  3. #2
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    HI Tessy-Welcome to the forum.

    Make sure that your side switch button is not turned off. Go to settings/general/Use Side Switch.

    Make sure that the "Mute" is unchecked.

    Give that a try...

    iPad 2 ~ Wi-Fi ~ 32 GB | MacBook Air 13-inch 4 GB RAM/128 GB | Apple TV (3rd Gen) | iPod Classic 80 GB | iPod Touch 32 GB (4th Gen)

  4. #3
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    Hi

    Quote Originally Posted by skimonkey View Post
    HI Tessy-Welcome to the forum.

    Make sure that your side switch button is not turned off. Go to settings/general/Use Side Switch.

    Make sure that the "Mute" is unchecked.

    Give that a try...
    Hey yes every thing is how it should be totally confused as why it's stopped alerting me have to press mail to bring them in then I get a tone

  5. #4
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    Hi and welcome to the Forum!

    The IPad Forum is a community of members from all walks of life and from all over the world coming together to share our experiences and to help each other learn about this wonderful piece of technology the Ipad. There is a wealth of information already here in the many threads we have so doing some searches will answer most of the questions you have. If then you cannot find the answer you are seeking then by all means post your question. There are many friendly and informed members here only too willing to help you.

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  6. #5
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    A couple more things..

    1. You do have the native Mail App included in the Notification center? Sorry to ask, but let's verify.
    2. What is your setting as to how you get your email retrieved? Go to Settings/Mail, contacts, Calendars/Fetch New Data. I have mine set for manually-when I want to view-it opens when I open the Mail app.
    3. Check your sounds setting and check to see if you have the ringer and alerts turned on.

    iPad 2 ~ Wi-Fi ~ 32 GB | MacBook Air 13-inch 4 GB RAM/128 GB | Apple TV (3rd Gen) | iPod Classic 80 GB | iPod Touch 32 GB (4th Gen)

  7. #6
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    Quote Originally Posted by skimonkey
    A couple more things..

    1. You do have the native Mail App included in the Notification center? Sorry to ask, but let's verify.
    2. What is your setting as to how you get your email retrieved? Go to Settings/Mail, contacts, Calendars/Fetch New Data. I have mine set for manually-when I want to view-it opens when I open the Mail app.
    3. Check your sounds setting and check to see if you have the ringer and alerts turned on.
    Hi well I have just done another reset for the settings,as I could get my email by opening the mail app but before it made a tone and alerted me on screen so I knew I had new mail it's that part that has stopped working,I have read this has happened to a few people so thinking it may be a bug in the mail app,hoping it will work with the reset.

  8. #7
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    Quote Originally Posted by tessy

    Hi well I have just done another reset for the settings,as I could get my email by opening the mail app but before it made a tone and alerted me on screen so I knew I had new mail it's that part that has stopped working,I have read this has happened to a few people so thinking it may be a bug in the mail app,hoping it will work with the reset.
    Omg iPad is alerting me again I done another reset for the settings and it started alerting me,but after one message it seemed to stop so I changed the settings from push to fetch and set it for 15 minutes and set to time instead of manual and hey presto tone alerts and notifications r now working hooray!! Thank u for all ur help out there and hope this may help some of u with the same problem,just don't give up I never the only thing I will have to work out now is how to get the emails to come in straight away instead of waiting 15 minutes,but for now I am happy with how things r working.


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