As mentioned in my thread title, this is my first time owning any Apple product. I look forward to the challenge of learning the ins and outs of this product. So far Itunes has been my biggest dilemna trying to add word documents and adding my own album art in the desired folder. I have exclusive used nothing but blackberries and android products. Please try NOT to flame me to hard if im asking too many questions, im inquistive by nature lol. Hopefully I dont get too many LMGTFY.com remarks. Cant wait for my first jailbreak, here I come.