I have just started to use an iPad mini. It has a wifi connection which works OK. However I cannot send messages or contact anybody via FaceTime. When I send a message, the progress bar goes almost all the way but then stops, and eventually an error message appears. When I try to use FaceTime, no connection is made whether I am the sender or receiver.
I suspect it is something to do with the set up, but can't find any clues.
Any help fro you experienced users would be appreciated.