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"An unknown error has ocurred." while updating or installing apps

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Thread: "An unknown error has ocurred." while updating or installing apps

  1. 11-08-2011 03:02 PM #1
    jannyi [OP]
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    "An unknown error has ocurred." while updating or installing apps

    Hi everybody,

    this is my first und hopefully last problem with my iPad 2 (already updated to IOS5). Everything has been working fine for me for the past two months. Today, the app store showed me there was an update to install, so when I tried to do so, I was prompted to enter my password (as usual), but when I confirmed, App store quit and threw me the following message (in German): "Ein unbekannter Fehler ist aufgetreten.", which means "An unknown error has ocurred.".

    Memory is not full, I still have > 30 GB spare memory. I have turned off and on the device, but without luck.

    Any idea how to solve this problem?

    Thanks!
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  2. 11-08-2011 03:02 PM
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  3. 11-08-2011 04:16 PM #2
    alearbo
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    Hi jannyi, same here. I'm italian and I have the same problem since this afternoon. I also noticed that I can't open Apple website from my pc...don't know if these issues are related.
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  4. 11-09-2011 03:36 AM #3
    alearbo
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    It works fine for me today. I'm apdating an app using thetering with a samsung galaxy.
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  5. 03-17-2012 07:37 PM #4
    PhilMac
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    Lightbulb

    Try this: go to Settings and choose "Store." Click on your Apple ID and choose "Sign Out." Then sign back in.
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  6. 03-17-2012 10:24 PM #5
    Cmdthomas
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    Quote Originally Posted by PhilMac View Post
    Try this: go to Settings and choose "Store." Click on your Apple ID and choose "Sign Out." Then sign back in.
    Thank you! This worked for me.
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  7. 03-21-2012 07:37 AM #6
    Sentry1
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    Thanks, worked great for me too!!!
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