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Ipad wifi sync

This is a discussion on Ipad wifi sync within the iPad OS forums, part of the Apple iPad Discussions category; Originally Posted by dagold Scott: Thank you for your information. I wish I new what is wrong with my set up. My network must not ...

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Thread: Ipad wifi sync

  1. #41
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    Quote Originally Posted by dagold View Post
    Scott: Thank you for your information. I wish I new what is wrong with my set up. My network must not be set up correctly. I did check the subnet using ipconfig and looking at my ipad settings they are both on the subnet 255.255.255.0. My apple tv works the same way. They only way I am able to see my pc computer with the apple tv is to disconnect the ethernet cable on pc and connect pc using wifi. Than my apple tv sees my itunes library from my pc. If you have any suggestions please let me know. Thanks.
    Ok - since you are experiencing the same problem with the Apple TV not being able to see your desktop when your desktop is using an ethernet cable vs wireless - tells me that you have one of 3 things going on 1) You have a problem with your ethernet adapter on your PC 2) Your ethernet adapter may be using a static ip address - which is causing it to be in a different subnet than the rest of your wireless devices 3) Your wireless network is setup as a guest network - which may allow it to see other wireless devices on the same access point - but not wired devices in the rest of your network.

    I need to know a few more things in order to help: First - forgetting all the wireless devices - when your PC is connected via the ethernet cable - with wireless disabled - can you in-fact get out to the internet - from internet explorer - and browse web pages? If you can do this - your ethernet adapter is probably working fine - and you can safely assume the problem is not the result of a defective ethernet adapter.

    Secondly - the 255.255.255.0 is the subnet mask - and not the actual subnet. The subnet mask is used in conjunction with the ip address to determine what part of the ip address is the subnet - and which part is the host address. Example: if your ip address (that you see with ipconfig) is 192.168.1.132 - your subnet id is 192.168.1. All of your devices on your network need to have the same subnet mask of 255.255.255.0 and also an ip address that starts with 192.168.1.x (depending on which router you have you may see ip addresses that look like 192.168.0.x - as long as all your devices (wired and wireless) start with the same 3 sets of numbers - those devices will be on the same subnet and can see each other.

    Can you look at the apple tv network settings - and tell me what both the ip address and subnet mask are - as well as going to ipconfig on the PC (with the ethernet cable plugged in and wireless disabled) to get the ip and subnet. Don't worry - these are internal ip addresses and not accessible to the outside world - so you are not compromising your network by indicating those here.

    If any of your ip addresses (on your are starting with something other than 192.168.x.x 10.x.x.x 172.x.x.x or 128.x.x.x then your device is not using an internal LAN ip address and that could be causing you a problem.

    Once you determine the ip addresses of both the apple tv and your PC (with only the ethernet cable) - open a command prompt on the pc and type the following command: (for this example I am making up an ip address for your apple tv of 192.168.1.103)

    ping 192.168.1.103 <--- you would substitute your apple tv's actual ip address in place of 192.168.1.103

    you should get at least 4 responses indicating:

    xxxxxx bytes from 192.168.1.103

    if you get a response indicating "request timed out" - then your PC cannot see the apple tv and we need to figure out why.

    One other thing to check - is there any possibility you have the windows firewall or some other type of firewall software that is maybe locking down your ethernet adapter but not the wireless adapter?

    I am curious to know what you find.

    ~Scott

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  3. #42
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    Scott, thanks for your continued advice and information. I think I understand all you've said about the auto syncing. It does seem that way that it will only sync the once, without a long break. I also think I will prefer to sync manually, when ana what I want to sync. It's not any more trouble connecting the iPad to the PC, than it is to plug into the mains adaptor. Especially when the battery life is so long and not needing charging so often. Much better to be able to carry the iPad about than having it plugged into the mains. I've just put 3 consecutive CD's in and they have synced gautomatically whilst I've been writing this. Yes it is plugged into the mains. Once I've loaded most of my CD's it won't be as big a necessity to be loading more at one time, only occasionally. It's more a case of getting to know the process and understanding how things work. All is going OK so no problem. Thanks again, Frank

  4. #43
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    Scott; Thank you for your help. You are very very kind. First, I can surf the web with internet browser using my ethernet cable (LAN). MY pc ip address is:
    192.168.2.xx and subnet is 255.255.255.0. My applet tv ip address is: 192.168.2.xx and subnet is 255.255.255.0. My ipad is: 192.168.2.xx and subnet is
    255.255.255.0. I pinged my apple tv and it does receive the 4 packets. I ping the ipad and it also receives the 4 packets. I have turned the windows firewall on and off and it does not help. I don't believe my wifi is a guest set up because I still put in a password. I don't know if this is why but I tend to think my wired connection and my wifi connection is not on the same network. Is that possiable? If it is what do I need to do to fix it? Thanks again, David

  5. #44
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    I have iPad 1 still can't sync. Does the pc have to be wireless? My pc is on cat 5, verified iPad is on same subnet. But still can not syc. Also several. iOS 5 features won't work. Gestures photo slide show also don't work... What gives thanks alex

  6. #45
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    Quote Originally Posted by matt5968
    I have iPad 1 still can't sync. Does the pc have to be wireless? My pc is on cat 5, verified iPad is on same subnet. But still can not syc. Also several. iOS 5 features won't work. Gestures photo slide show also don't work... What gives thanks alex
    As far as I can tell - the iPad 1 doesn't support the new gestures - although a previous post in this thread is indicating that something can be done to enable it. I haven't looked at that post in detail.

  7. #46
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    Quote Originally Posted by dagold
    Scott; Thank you for your help. You are very very kind. First, I can surf the web with internet browser using my ethernet cable (LAN). MY pc ip address is:
    192.168.2.xx and subnet is 255.255.255.0. My applet tv ip address is: 192.168.2.xx and subnet is 255.255.255.0. My ipad is: 192.168.2.xx and subnet is
    255.255.255.0. I pinged my apple tv and it does receive the 4 packets. I ping the ipad and it also receives the 4 packets. I have turned the windows firewall on and off and it does not help. I don't believe my wifi is a guest set up because I still put in a password. I don't know if this is why but I tend to think my wired connection and my wifi connection is not on the same network. Is that possiable? If it is what do I need to do to fix it? Thanks again, David
    Hi David. It appears that all your devices wired and wireless are on the same subnet 192.168.2.x - with subnet mask of 255.255.255.0. Your pc can ping your apple tv and your iPad. I doubt that you are dealing with a guest wireless network because the pc can ping the wireless devices. Do you have a laptop that you can attach wirelessly and attempt to ping the wired computer from the wireless laptop. If that ping is successful - it would lead me to believe that you need to attach via USB cable again to iTunes. Unclick the two options that have to do with wifi sync and then apply those changes. Complete the next sync from the USB cable. Remove the iPad - then reboot iPad - hold down home and lock button until reboot occurs - apple logo appears. Then reattach iPad via USB. Re-enable the two wifi sync options. Apply the change - complete a USB sync. Remove iPad. On the iPad - go to settings/general/sync via wifi - and the sync button should no longer be grayed out - and it should NOT say "Waiting for PC to become available". Tap the sec button and try to sync. Make sure iTunes is open and that pc is not sleeping.

    If this still doesn't work - take a screen print from your iPad sync screen - to do this quickly press and release both home button and lock button simultaneously. Screen print goes to camera roll - however - on iPad 1 - I believe the screen print goes somewhere else. Can you then post that screen print here?

    Also please verify that you don't have another firewall other than windows firewall running or any type of virus protection - for the purpose of this troubleshooting. If this can't be resolved - you might have to take it to an Apple store - if there is in-fact an Apple store in your local area.

    ~Scott
    Last edited by sbeattie2; 10-24-2011 at 11:47 PM. Reason: fix typos from iPhone autocorrect

  8. #47
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    Quote Originally Posted by matt5968 View Post
    I have iPad 1 still can't sync. Does the pc have to be wireless? My pc is on cat 5, verified iPad is on same subnet. But still can not syc. Also several. iOS 5 features won't work. Gestures photo slide show also don't work... What gives thanks alex
    No - the PC can be wired. I have friends with iPad-1 successfully syncing wirelessly to a wired Windows 7 PC that has their iTunes library. Nothing special was done to get it to work.

  9. #48
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    Hi Scott. Thanks for your help again.I did ping my windows pc computer with a wireless laptop. The ping was successful. I only have windows firewall running and microsoft security essentials for virus protection. Not sure if I told you but my home sharing from windows pc to apple tv only works when both are connected wifi. Also, I have an older ipod touch and the home sharing with my pc only works when pc is connected through wifi. So doing the IPAD steps probably wont work. I am just going to keep plugging my ipad in to sync. Again, thanks for your help. David

  10. #49
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    Quote Originally Posted by dagold View Post
    Hi Scott. Thanks for your help again.I did ping my windows pc computer with a wireless laptop. The ping was successful. I only have windows firewall running and microsoft security essentials for virus protection. Not sure if I told you but my home sharing from windows pc to apple tv only works when both are connected wifi. Also, I have an older ipod touch and the home sharing with my pc only works when pc is connected through wifi. So doing the IPAD steps probably wont work. I am just going to keep plugging my ipad in to sync. Again, thanks for your help. David
    Hi David, This really seems like an unusual and very annoying problem. My friends with the iPad1 - also have Microsoft Security Essential running on their iTunes Windows 7 PC - and there are no issues related to Microsoft Security Essentials.

    One more thing you might want to try - do you have another laptop or desktop available - on which you already have iTunes installed and/or can get iTunes installed - attached the other desktop/laptop "wired" to your network - and see if home sharing will work with the iTunes library on the 2nd desktop/laptop as well as trying to sync to it. Unfortunately - if you do this - you will effectively erase and reload the iPad from the iTunes library on the 2nd computer - and you would then have to refresh it again from the original computer that seems to only want to work wirelessly. I don't know if you want to put in the effort to do this - but if the other pc work correctly "wired" - then the problem has got to be with your desktop and/or iTunes setup itself. Depending on the size of your iTunes library - you may want to use the iTunes Backup option to burn your entire library to DVD's or DVD+R DL discs - just in case something goes horribly wrong with further troubleshooting. My last and final thought - at the moment - do you have an Apple store nearby where you could take the iPhone in and see if they can provide any insight into what may be going on? Since you are syncing to Windows - the Apple Store won't necessarily troubleshoot that for you - but they could sync your iPad with one of their Macs to see if there is actually a synching problem with the iPad1 - itself. Your wireless only problem seems a bit bizarre.

    ~Scott

  11. #50
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    On iTunes itself under Options, neither my ip4 OR iPad under Options have the check box "Sync with this iPad/iPhone" when I click on the device phone. There flat out is NO check box. On both devices itself, under General>Settings>iTunes Wi-Fi Sync is there. But it's useless and grayed out UNLESS plugged in to the USB. If I try to sync wirelessly, nope, it stays grayed out saying it will do so once my computer is available. My computer is always one and iTunes is open. So what the heck is the problem, and why in iTunes when I click on my devices do I not have the Sync with this iPad?? I have the latest version of iTunes. So thus far, iOS 5 has been a big zero for one of the big things I was looking forward to.
    iPad 1,2 &3
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