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"An error occured while backing up (-50) on attempted ios5 upgrade. Help!

This is a discussion on "An error occured while backing up (-50) on attempted ios5 upgrade. Help! within the iPad OS forums, part of the Apple iPad Discussions category; I am brand new to IPad. Just bought IPad 2 3G WiFi. How do I load on OS5?...

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  1. #41
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    I am brand new to IPad. Just bought IPad 2 3G WiFi. How do I load on OS5?

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  3. #42
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    Did the same thing last night..got the exact Same message and lost all od the data from my Vault app (passwords) and lost all data on my calendar. Can anyone help????

  4. #43
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    Quote Originally Posted by faliosman View Post
    I am brand new to IPad. Just bought IPad 2 3G WiFi. How do I load on OS5?
    Welcome to the forum! There are a lot of great people here willing to lend a hand anytime. Often using the Search box (at the top-left of every page) will lead you to the answers you're looking for. If not, feel free to post a question in the appropriate area.

    Please take a moment to view the information here to get the most out of your iPad as well as our forum:

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    With regard to your question about upgrading to iOS 5, here are the instructions from Apple...

    Updating your iOS device

    iTunes can update your device to the latest available iOS software. An update doesn't affect your user content or settings. iTunes creates a backup of your iOS device and then performs the update. Follow these steps to update your device:
    1. Verify that you are using the latest version of iTunes before attempting to update.
    2. Connect your iOS device to your computer.
    3. Select your iOS device when it appears in iTunes under Devices.
    4. Select the Summary tab.
    5. Click "Check for Update"
    6. Follow the on-screen instructions


    Note that depending on Apple's server load as well as your broadband connection, this update can take up to several hours (or it may be less). Be prepared to spend some time though.

    More here:

    iTunes: Backing up, updating, and restoring iOS software

    Odds are very good now that things will go fine. However prior to updating you might have a look at the tips in this post:

    iOS 5 Upgrade Troubleshooting

    Welcome again and enjoy!









  5. #44
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    The 50 and 3000 series errors are almost always due to time-outs. In other words the connection to Apple's servers was lost for some reason. Apple's server load is still probably high, however if you're repeatedly getting one of these errors it's possible the issue is on your end now. Have a look at this thread and see if there's anything that you can do (or not do) on your end to resolve the issue:

    http://www.ipadforums.net/ipad-help/...tml#post339338

    Also, I came across this advice which seems to have corrected the problem for some Mac users. It's a terminal command line.

    Close iTunes before running it!


    Open Terminal and paste this line in, hit Return:

    defaults write com.apple.iTunes DeviceBackupsDisabled -bool false

    If that works for anyone, please post back so we can add it to the tips as a confirmed fix. TIA!
    Last edited by richsadams; 10-21-2011 at 01:15 PM. Reason: Update link

  6. #45
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    Same problem. synced ipad, backed up via itunes. installed IO5. Restore has not restored any of my documents; Pages, Numbers, Notes etc, - all gone. I keep getting the (-50) error message. Does Itunes back these docs anywhere during a sync? I'm clutching here.


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