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"An error occured while backing up (-50) on attempted ios5 upgrade. Help!

This is a discussion on "An error occured while backing up (-50) on attempted ios5 upgrade. Help! within the iPad OS forums, part of the Apple iPad Discussions category; Originally Posted by mickey88 I've been trying for 3 days to update my ipad 1 i get the same error message, cannot back up continue ...

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  1. #31
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    To Mickey88

    Quote Originally Posted by mickey88 View Post
    I've been trying for 3 days to update my ipad 1 i get the same error message, cannot back up continue or lose everything, i've been so frustrated i've been tempted to click continue and lose everything just to get it sorted, as half my apps have updates that i cannot download as i dont have the new IOS5, so annoying, i've tried everything thats been advised here and nothing is working
    What is the OS on tour computer? If it's OSX you need to update it and you have to do the search for it manually. It happened to me. Only after the update I succeeded updating to IOS5.

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  3. #32
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    Quote Originally Posted by mickey88 View Post
    I've been trying for 3 days to update my ipad 1 i get the same error message, cannot back up continue or lose everything, i've been so frustrated i've been tempted to click continue and lose everything just to get it sorted, as half my apps have updates that i cannot download as i dont have the new IOS5, so annoying, i've tried everything thats been advised here and nothing is working
    It does wipe your Ipad but the backup as part of the upgrade saves those and restores or you reinstall (and the content is still intact)--at least for me. I'm trying to remember if what you wrote is what I encountered. A friend had warned me how different this upgrade was so I expected some strange messaging. i have 2 more devices to upgrade but may notl I use my Touch primarily for music and "radio" to transmit through stereo systems and car, my husband won't use mist of the changes so I may wait a bit to upgrade his.

    Speaking of updates--I lost Blogshelf. I've been in contact with the developer and he removed it from the app store temporarily because it didn't meet Icloud but did IOS 5. it was one of the 22 apps that wouldn't sync. He suggested I retry syncing it because he upgraded and his Blogshelf restored. Seems everything doesn't work the same for everyone. I'll try reinstalling when he puts it back but he expected a month wait.

    Diane

  4. #33
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    I'm afraid I did lose patience after going round in circles. Error -54. I restored iPad 1 to factory settings in the end and at least I e got my paddy back without data but hey ho. I hope you find out how to fix this. Have you read richsadams thread on how to achieve success with this update?

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  5. #34
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    Hi, I've had the same prob for 3 days so I went to apples website and looked under support, they are advising you before downloading the new update to reformat your iPad after running a back up, then when the software reinstalls it automatically installs 5 it worked for me

  6. #35
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    Quote Originally Posted by Lonet View Post
    What is the OS on tour computer? If it's OSX you need to update it and you have to do the search for it manually. It happened to me. Only after the update I succeeded updating to IOS5.
    I run windows 7 but after taking apples advice via their website under support, before installing 5 back up and reformat your iPad, I did and it worked I lost nothing and got the new os

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    Quote Originally Posted by mickey88 View Post
    Hi, I've had the same prob for 3 days so I went to apples website and looked under support, they are advising you before downloading the new update to reformat your iPad after running a back up, then when the software reinstalls it automatically installs 5 it worked for me
    Thanks for that. Can you post a link to the Apple Support page? TIA!

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  9. #38
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    Quote Originally Posted by Diane B View Post
    That's fine, but I was hoping for the location where Apple is actually recommending users "reformat" their iPad's. Per Apple's instructions, as part of the upgrade process iTunes automatically creates a backup, erases and restores the iDevice. I had not seen where Apple was recommending folk's do anything differently.

  10. #39
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    Maybe someone posted the link in this thread since I found at least one link to an Apple recommendation. I haven't looked through all the thread since its long but there certainly are a lot of different ways people were able to complete the upgrade process so maybe one of those may help,

    Moderation Notice: This post has been edited by a member of staff in accordance with the Forum Rules. No external links.
    Last edited by richsadams; 10-21-2011 at 03:43 AM.

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    I've been having issues too - my iPhone4 upgrade to iOS5 on my work laptop, running Windows 7 was a breeze.... getting my iPad 2 to upgrade on my home PC (Windows XP) is another story - the backup just never happens and I get the same message as above, except it's error coded -1303, and the "only" way to proceed is to wipe the iPad which is stupid really... has anyone here actually "beaten" this error without wiping their iPads?
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