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"An error occured while backing up (-50) on attempted ios5 upgrade. Help!

This is a discussion on "An error occured while backing up (-50) on attempted ios5 upgrade. Help! within the iPad OS forums, part of the Apple iPad Discussions category; Once you log into iTunes on your device, download something off the cloud, it will then prompt you to agree to the new terms of ...

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  1. #21
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    Cool You need to log into iTunes...

    Once you log into iTunes on your device, download something off the cloud, it will then prompt you to agree to the new terms of service. Once you do this, reconnect your device and you should be right as rain.

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  3. #22
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    When you get the 3200 code error and a few others, simply put the device in airplane mode, then try the install again.

  4. #23
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    I've been trying for 3 days to update my ipad 1 i get the same error message, cannot back up continue or lose everything, i've been so frustrated i've been tempted to click continue and lose everything just to get it sorted, as half my apps have updates that i cannot download as i dont have the new IOS5, so annoying, i've tried everything thats been advised here and nothing is working

  5. #24
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    No idea m8,
    I had the problem on Wednesday, then when I tried on thursday it worked.

  6. #25
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    Quote Originally Posted by PDB
    they should plan out and communicate stages per markets, countries or whatever. I've been at this process for over 12 hours including overnight attempts......
    Appalling service Apple.
    do you not think that if they staged the rollout, all those that are in stage two, three, etc, etc, would be complaining that they don't have iOS 5........I'm thinking Apple just can't win......just my 2 cents and not looking to start a debate.

  7. #26
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    Quote Originally Posted by Gabriel1

    do you not think that if they staged the rollout, all those that are in stage two, three, etc, etc, would be complaining that they don't have iOS 5........I'm thinking Apple just can't win......just my 2 cents and not looking to start a debate.
    I have to agree, considering the demand on this update it went pretty well.
    Yea there were some problems but that expected. No other way really to do it

  8. #27
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    Its quite different from other upgrades but mine went fairly well yesterday afternoon, EST. I got two errors (disconnect from Ipad). I was told to reconnect and try restore again. I tried another new USB cable and it went much better.Where I had had 2-4 hours restore, it was now 1/2 hour, verification went well. The resyncing apps wasn't too intuitive for many and I had 22 they "couldn't find" of the ones I wanted to sync back to Ipad. It meant reinstalling from "purchased" in app store and I didn't expect to find content but there it was (but slogging through app store in purchased was VERY slow). Only boo boo was I synced Ibooks and evidently shouldn't have--PDFs and manuals gone. Luckily in Goodreader and/or Dropbox. I don't buy books in Ibooks.

  9. #28
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    Hi

    I have IOS 5 on my iPad but can no longer get any videos or music from my itunes onto my iPad.... any suggestions?????

  10. #29
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    Quote Originally Posted by paultgs View Post
    Hi

    I have IOS 5 on my iPad but can no longer get any videos or music from my itunes onto my iPad.... any suggestions?????
    I found this suggested solution.


    To Fix your Music in the Music App:
    1) Plug your iDevice into iTunes
    2) Under your devices music tab, de-select Sync Music -> Click on Sync (this should remove your itunes library from your iDevice
    3) After completing step 2, go back to the music tab and re-select Sync Music -> then click on Sync
    4) After completing step 3 your iTunes library should have returned to your iDevice
    5) Try playing your music now from the music app. It should work.
    To Fix Your Videos in the Videos App:
    1) Plug your iDevice into iTunes
    2) Under your devices Movies tab, de-select Sync Movies -> Click on Sync (this should remove your iTunes video library from your iDevice
    3) After completing step 2, go back to the movies tab and re-select Sync Movies -> then click on Sync
    4) After completing step 3 your iTunes video library should have returned to your iDevice
    5) Try playing your videos now from the Videos app. It should work.


    I have no idea if it works but its the only thing I found.

  11. #30
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    Quote Originally Posted by Diane B View Post
    I found this suggested solution.


    To Fix your Music in the Music App:
    1) Plug your iDevice into iTunes
    2) Under your devices music tab, de-select Sync Music -> Click on Sync (this should remove your itunes library from your iDevice
    3) After completing step 2, go back to the music tab and re-select Sync Music -> then click on Sync
    4) After completing step 3 your iTunes library should have returned to your iDevice
    5) Try playing your music now from the music app. It should work.
    To Fix Your Videos in the Videos App:
    1) Plug your iDevice into iTunes
    2) Under your devices Movies tab, de-select Sync Movies -> Click on Sync (this should remove your iTunes video library from your iDevice
    3) After completing step 2, go back to the movies tab and re-select Sync Movies -> then click on Sync
    4) After completing step 3 your iTunes video library should have returned to your iDevice
    5) Try playing your videos now from the Videos app. It should work.


    I have no idea if it works but its the only thing I found.
    I can confirm that both methods have worked, both before and after iOS 5 installs. Basically it just means removing all of the music and/or video files from your iPad and then reinstalling them. Cleans uncooperative files up nicely.


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