After loving many apple products i have learned to hate my iPad. I had a great deal of difficulty getting it to work from the beginning, and I'll not go into that here. After using it for a few weeks I got the message that the upgrade was available. Once I plugged it in to my iMac that was the END. It will not come out of "restore" mode. I have looked at the many posts and some youtube videos, and NOTHING will take it from either not being on at all or the picture of the connection on the screen.
I see some mention of black rain, do I need to find, download and execute that program? I have done NOTHING to my iPad except use if with a half dozen apps.
I have asked for the express lane to call me but I have no idea where this all will take me. If I could get my money back I would return the darn thing until the next gen comes out - maybe.
Thanks for anyone that can come to my rescue.