iPad mini with Windows 7 - USB device not recognised

[SomethingForKate]

I got my shiny new iPad mini yesterday and am trying to connect it to a Windows 7 PC but cannot seem to get it to automatically detect. I get 'USB device not recognised' error and a message stating 'Device driver software was not successfully installed'.

It comes up in my Device Manager as an unknown device.

I've tried removing it and tying again, resetting the iPad and I've tried this one three separate Windows 7 PCs and I see the same error on each.

I've had a search and can't find this problem listed anywhere else and cannot find the drivers to download and install manually.

I use an iPhone 4S on the same machine with no issues and have never had this sort of issue with any device before.

Has anyone see this at all?

Thanks,
SFK

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[AQ_OC]

You might have defective device or cable. I don't suppose you have another cable to try?

Have you tried using Itunes Wifi-Sync in General?

That's all I can think of based on what you have stated.

[zman]

The very few instances when I experienced this, I did these:

- Make sure Windows 7 is all up to date
- Open iTunes and update if necessary
- Plug iPad using usb
- If not recognized, unplug usb and plug again
- Give it like 30 seconds (you are waiting for that beep from iPad then you are good)

[SomethingForKate]

Thanks guys.

I have done all of the above - applied all windows 7 updates, verified iTunes is up to date, unplugged, replugged iPad. Tried this after restarting PC, giving it time etc. You also can't WiFi sync until you've connected it with a cable at least once.

Alas, I don't have a spare cable to try it with as this is my first device with the new connector. Looks like I'll be going back to Apple with it

[zman]

^ Aww!

Apple is everywhere, borrow a cable from your neighbor

[SomethingForKate]

Ha ha! Apple is everywhere but this new connector isn't! I have loads of 30 pin cables kicking about but this is my first device with the new connector.

[aditya19897]

Hi I am no expert in Apple products, even I bought my very first IPad, 2 days back it was working first but today I had the same problem, I am currently using Windows 7

To solve the problem I simply connected my IPad Mini to my Windows 7 (The IPad Mini is switched off right now but the Windows 7 in on)
After the connection was made I just simply turned on my IPad Mini and then somehow it just recognized the device

Hope this helps you

[idbvideo]

I had my phone be not recognised by Win 7. As it previously worked, it had to be the cable - I just gave the contacts a clean and it worked.

[LariRudi]

Hi I am no expert in Apple products, even I bought my very first IPad, 2 days back it was working first but today I had the same problem, I am currently using Windows 7

To solve the problem I simply connected my IPad Mini to my Windows 7 (The IPad Mini is switched off right now but the Windows 7 in on)
After the connection was made I just simply turned on my IPad Mini and then somehow it just recognized the device

Hope this helps you

I'm having same problems, but this procedure doesn't seem to help; it does the "Synchronizing" [Geez, I guess that means that it "recognizes/acknowledges" it] but won't show Mini-iPad on "My Computer" when that icon is opened.

My exact dilemma is that I have Numbers on my Mini iPad and desktop PC, and Numbers on my Mini iPad, and I want to get my Mini iPad to read those Excel Files on my desktop............

Hope I'm not hi-jacking this thread, but it IS seeming NOT to recognize each other fully. It DOES Synchronize the music on iTunes, but I need to access that Excel via Numbers.

thx,

LarryR

[SomethingForKate]

Thanks for the replies folks. I spent an hour on the phone with Apple support who then decided simply to replace my iPad ... on which I'm writing this response. LarryR, I don't think you're having the same issue as your machine must be able to recognise the device in order to sync anything. Must be a Numbers issue.

SFK