I have followed all the steps above but there is an entry for Secret on the L2TP setup and without it, I cannot connect. It says the shared secret is missing. I have no idea what I am supposed to enter here. If I change to PPTP, there is no need for Secret but I get a message saying the connection could not be established.
How to setup for iPad.
Settings > General > Network > VPN > Add VPN Configuration... > L2TP
Description: Anything. Eg: HMA L2TP
Server: Ask firstname.lastname@example.org for server IPs.
Account: Your VPN username
RSA SecurID: Off
Password: Your PPTP Password. Can be found at http://vpn.hidemyass.com > PPTP Servers > Login Details
Send All Traffic: On
for PPTP setup along with screenshots go to HideMyAss Wiki - Tutorials:IPhone VPN setup via PPTP
Interesting you should mention HideMyAss today as I added it to my VPN,s yesterday on the recommendation of a friend who is on the same local ISP as I am and gets good connection all day and mostly good connection in the evenings. I read good reviews about HMA too but having subscribed to six months service, I now find I still cannot watch UK tv in the evenings on this or my two other VPN's as the connection speed is too slow. This is a recent problem with my other two VPN's and I was hoping HMA would solve the problem. Not so, it seems. My local ISP speed remains almost as fast in the evenings as the daytime reading but a soon as I connect to VPN, the speed drops to a very low level. Disappointing!