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iPad Unresponsive

This is a discussion on iPad Unresponsive within the iPad Help forums, part of the Apple iPad Discussions category; I'm currently using mine as a coaster. So far that's the function iPad performs without endless hours of trouble shooting. After a hard day at ...

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Thread: iPad Unresponsive

  1. #1
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    iPad Unresponsive

    I'm currently using mine as a coaster. So far that's the function iPad performs without endless hours of trouble shooting. After a hard day at the office it's the last thing I want to do. I'd be happy if I could do a little research surfing safari or opening up Facebook without it taking an hour. I've tried every tip. Closing background apps, restarting, resetting, changing DNS, checking DLink settings, etc.

    I haven't tried to watch a movie or vid clip recently as I'm afraid my $700 coaster will make a hole in the wall I'd throw it at. Every other wireless device works great - and so did my coaster for the first six months or so.

    If anybody could provide some not so obvious suggestions I'd really appreciate it. Let me know if you require any additional information. Thanks!

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  3. #2
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    Hello. First, I moved your issue to its own thread. You had posted to a thread that was over a year old and I'm afraid that it probably got lost in the mix... I also deleted the other, identical post you made today.

    Hopefully, having your issue standing on it's one will aid others in seeing it (and so, hopefully, being able to help).

    With that all said, can you please give more details. As in, what generation of iPad do you have running which iOS version? Did your problems start all at once or gradually? If all at once, do you remember what you were doing before your problem started? Do you get error messages? In other words, what is the specific issue with your iPad?

    The more details you give, the more assistance we can, hopefully provide. Thanks.

    Marilyn
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    If you have not done so, try restarting your router. Yes, I know everything else works. However routers can get picky about specific devices on occasion. And this happens fairly often with iPads.

    While the router is off, go to Settings >General >Reset, and Reset All Network Settings.

    Another good ideas is to check with your manufacture support site and make sure there aren't any firmware updates for the router. Older routers had a lot of problems with iOS devices. Firmware updates often fixed this.

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    Another thing to consider is the wireless encryption method you are using. Again, as with twerppoet above, I know all your other stuff works perfectly well, but changing the encryption being used can often solve the problems, as IOS devices can be pernickety, and sometimes just one device of many IOS devices on a network can have problems.
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    Thanks Marilyn...I just noticed how old that was. My iPad is a MC349C. Not only did I reset the router but when that failed to help I had my provider replaced it with a new one. This happened a lot when I first got it. Sluggish response and the inevitable "server not responding" message. It seemed to clear up for awhile but for the last six months or so it's been impossible. I have no idea about encryption but it says my version is 4.2.1.

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    iPad Unresponsive

    Quote Originally Posted by zombie.vixen View Post
    Thanks Marilyn...I just noticed how old that was. My iPad is a MC349C. Not only did I reset the router but when that failed to help I had my provider replaced it with a new one. This happened a lot when I first got it. Sluggish response and the inevitable "server not responding" message. It seemed to clear up for awhile but for the last six months or so it's been impossible. I have no idea about encryption but it says my version is 4.2.1.
    What generation is your iPad - an iPad1, iPad2 or iPad3?

    And, when you say that your version is 4.2.1, do you mean that this is the iOS version your iPad is running? Cause, if that's the case, then yes, it will probably be laggy as that's an old iOS version. Depending on your iPad generation, the newest iOS is 5.1.1 (for the iPad1) or iOS 6 (for the other two versions). So, if you're on iOS 4.2.1, may I suggest you upgrade to the most recent iOS...?

    Marilyn
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    Make sure your router has IP6 enabled. Apparently the iPad 2 and 3 need IP6. Some older routers don't support it, and it's causing problems. Or that's what I'm taking away from this article. IOS 6 wifi connectivity article.

    If you don't know how/what to do, try contacting your ISP and point them at this article. It may help.

    From what I can tell, the router needs to support and have IP6 turned on, but the local wi-fi network can still be IP4 (as mine is).

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    I'll try anything at this point. Pretty sure its the first one. Purchased in March 2011. I have no clue how to upgrade. Can you suggest a link?

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    It's probably the iPad 2. March 2011 is when they were hitting the shelves.

    Here's a list of model number. You can try reading the faint text on the back of the iPad, or go to Settings > General > About to see what yours is.


    * A1219 - iPad Wi-Fi (Original)
    * A1337 - iPad Wi-Fi/3G/GPS (Original)

    * A1395 - iPad 2 (Wi-Fi Only)
    * A1396 - iPad 2 (Wi-Fi/GSM/GPS)
    * A1397 - iPad 2 (Wi-Fi/CDMA/GPS)
    * A1395 - iPad 2 (Wi-Fi Only, iPad2,4)

    * A1416 - iPad 3rd Gen (Wi-Fi Only)
    * A1430 - iPad 3rd Gen (Wi-Fi/Cellular AT&T/GPS)
    * A1403 - iPad 3rd Gen (Wi-Fi/Cellular Verizon/GPS)

    Edit: Oops, copy paste from the web inserted some extra numbers. Let's try again

    Edit Again. I was wrong. This number does not show up in the About area. Just on the back of the iPad. Sorry.
    Last edited by twerppoet; 10-13-2012 at 08:23 PM.

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    iPad Unresponsive

    The iPad model does show up in the Settings app (you just didn't go far enough, twerppoet). The route is to go to General in the Settings app, then press on About, then press Regulatory (at the bottom of the About page). The model number is listed there.

    Once you find out what version of iPad you have q we can help you through the upgrade to get to the most current iOS.

    Marilyn
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