After quite some time of total frustration with Apple, I sued them in Small Claims Court and am awaiting the hearing. In the interim, I will be doing some "discovery", sending them document subpoenas, interrogatories, etc. and trying to push them to just let me have a working Ipad. It is really unbelievable that a company of this size and stature will not stand behind their product and see to it that a brand new, unwrapped item will work when it is unwrapped and opened. At this point, they will need to hire a NY attorney and I will be sure to cause them to incur enough legal fees to represent the cost of several new Ipads.
It is sheer stupidity that they will not just replace the inoperable machine!!!!