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Need help with restore problem

This is a discussion on Need help with restore problem within the iPad Help forums, part of the Apple iPad Discussions category; I had a problem with the 3.2.2 upgrade which wound up requiring a restore. I ended up with missing books and music. I found two ...

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  1. #1
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    Need help with restore problem

    I had a problem with the 3.2.2 upgrade which wound up requiring a restore. I ended up with missing books and music.

    I found two iPad backup file folders on my computer. Should only be one? I am concerned that future backup/restore operations may be messed up.

    I am considering:

    1) uninstalling iTunes and all it's files from my computer, reinstalling, and doing a new backup.

    OR

    2) Move the backup files to another folder and do a new backup. If it creates a new file, erase the old files.

    Any suggestions would be appreciated.

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  3. #2
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    connect to itunes and then right click the ipad. select to restore from backup.

  4. #3
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    I called the Apple help desk. It looks like one of the two backup files on my hard drive was corrupt. The tech instructed me to do what I described in option #2 in my original post. That fixed the problem.


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