I just got a brand new iPad 3. Shiny and new the camera on the back doesn't work. I'm hoping to find a solution rather than getting it refunded, but it's what I'll have to do if I can't get it to work within the first few days.


The inward camera works properly, but the outwards camera shows the shutter (the graphic that shows just as you take a photo)

What others have suggested and I've tried:

*No, nothing is blocking the camera, I even removed the protective case to make sure it didn't interfere.

*I've double clicked the home menu to open the bar with all the open programs, clicked and held till they jiggle and turned them all of (including the camera app).

*I've rebooted the iPad (click and hold home and the power button until a slider appears, the you get the apple logo)

*Reset all system settings



Any other ideas I can try out?

And does anyone know how to contact Apple by email or similar? I can only find phone, I'd much rather send them an email.