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An unknown error occurred (-1) while trying to restore Ipad 3 new

This is a discussion on An unknown error occurred (-1) while trying to restore Ipad 3 new within the iPad Help forums, part of the Apple iPad Discussions category; No Chief, I tried everything I could find on forums and specialized English and Russian speaking websites ... However no luck. Then i sent this ...

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Thread: An unknown error occurred (-1) while trying to restore Ipad 3 new

  1. #11
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    No Chief,

    I tried everything I could find on forums and specialized English and Russian speaking websites ... However no luck. Then i sent this ipad to Apple store via my friend in US and they changed it to a new one for free.

    Regards,

    Sergey
    Mickey330 likes this.

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  3. #12
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    hello,

    I ran into the exact same problem with my 10 month old iPad 3 4G 64GB model A1430. During upgrade from ios 6.0.1 to 6.1 i received the flowing message: the iPad "iPad" cannot be restored. An unknownerror occurred (-1).
    I tried everything described on this page with no luck.
    I'd much appreciate any suggestions or help.
    Best Regards

    AM

  4. #13
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    I am in the same boat. I have 2 iPad 3s, neither would take the update. One I was able to re-restore to 5.1.1, but the other is stuck in a recovery loop and fails with every attempt to upgrade or restore. I would really like to fix this myself, but I've run out of options.

  5. #14
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    Quote Originally Posted by avma View Post
    hello,

    I ran into the exact same problem with my 10 month old iPad 3 4G 64GB model A1430. During upgrade from ios 6.0.1 to 6.1 i received the flowing message: the iPad "iPad" cannot be restored. An unknownerror occurred (-1).
    I tried everything described on this page with no luck.
    I'd much appreciate any suggestions or help.
    Best Regards

    AM
    I am in same boat. Was working fine until I decided to update it. Now stuck in a Restore iPad loop.
    Im assuming Ive lost my data and have a 1k Apple turd on my desk.

  6. #15
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    Hello ,, i have got the same problem and when trying the recovery mode and to restore my ipad , i have got the same error (-1) .

    then i have stooped my running security software ( it is Symantec in my case ) , stop the service from the administrative tools/services in my PC. and trying restore process again . then my Ipad has been restored scornfully.

  7. #16
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    Quote Originally Posted by ehesham View Post
    Hello ,, i have got the same problem and when trying the recovery mode and to restore my ipad , i have got the same error (-1) .

    then i have stooped my running security software ( it is Symantec in my case ) , stop the service from the administrative tools/services in my PC. and trying restore process again . then my Ipad has been restored scornfully.
    I already tried that. I even deleted the current .ipsw file, with the Norton AV disabled; just incase of corruption.
    All still same.

  8. #17
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    Quote Originally Posted by beta_daz View Post
    I already tried that. I even deleted the current .ipsw file, with the Norton AV disabled; just incase of corruption.
    All still same.
    OK I have got mine working now. BUT reset to factory settings.
    You need to 4. Put your device into DFU mode. Search for "TUTORIAL - Failsafe method to restore the current version of IOS" on this site
    Then it will restore.

    So in summary.
    # My iPad was working fine until Apple nagged me to update the OS
    # Apple iTunes messed up my iPad and lost all my data
    # Apple genius' told me that error (-1) means there is a hardware problem with my device
    # Turns out there is all wrong with the hardware or it wouldnt be working now.
    # Lastly, Apple are all nuts and Im buying a Microsoft tablet
    Last edited by Mickey330; 02-10-2013 at 12:32 PM. Reason: Removed non-family-friendly language

  9. #18
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    UPDATE

    The solution is to restore in DFU mode, but you should probably try on a different machine. I tried this, and it still failed, but apparently there is a problem with the Apple servers that cause the IPSW to corrupt during download more often thannot. I had my device restored at the Apple Store and this is what they told me. The Genius told me that they had been restoring devices that failed like this constantly over the last week or so. So, it would have worked from home on the right computer with the right download. I apparently just didn't try enough.

    It is rather infuriating that this problem had nothing to do with the jailbreak, but whenever i encounter a problem, I always assume its the JB first. This is just my latest lesson in the "Safety of Jailbreaking".

  10. #19
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    Unhappy iPad 3, Restore error-1

    My iPad 3 [Purchased October-2012, from Singapore], Facing the same problem, error (-1) while trying to restore. It was not jailbroken & The iPad was working fine.. There is no issue of dropping. The Cellular data was switched off and when I switched On after going home from office, the iPad was failing to search for GSM network and started auto restarting within 5 minutes.. I tried factory resting, no improve. Tried to restore the OS using iTunes, Now it fails to complete the restore process and gives error (-1). Anyi OS 6.0.1/6.1.4/7 same error.. I live chat with Apple support, they says to send it to Singapore for servicing. It is very much hassle for me to send it to Singapore as I m in Bangladesh & here there is no authorized support center. PLEASE HELP.. @@


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