I've just bought my iPad in the US and it was working perfectly. Back to Brazil today (where the iPad 3 is not available for purchase) I realized the sound was only working for alerts, but when tried to use apps, youtube or even my videos, there is no sound. Curiously, I plugged in my headphone and the sound works normally.

I've already tried the mute/rotation button, changed its setting, and nothing happened - still only have sound through my headphones. As I bought my iPad in Houston and am far from it, I count on you guys expertise helping me out with this.

Ps: my os is the 5.1 but a friend of mine told me these bugs happen with the gadget is new and, as soft updates are released, it tends to be fixed. But as Im not all sure of that, Im pretty anxious to find the cause and fix it up.

Many thanks!!

Moving this to the Help Section!

The sound volume settings for the headphones is different than the volume setting for the internal speakers.
Things I would try are, checking the volume setting without headphones attached by double clicking the home button and sliding the running in the background apps section to the right to show the volume and brightness sliders. Slide the volume to the right if it is not already.
I'd also take a look at how many apps are running in the background. Again, double click the home button to show the apps running in the background. Press and hold one of the background running apps until it starts to wiggle. A red circle with a white minus sign will show up. Touch the minus sign on each of the icons to stop the apps. - who knows, one of the running apps may have shanghaied the external speakers and wouldn't release them.
Another thing I'd try after closing all of the running apps, if the speakers still don't work, is to shut down the iPad and restart it fresh. Press and hold the power switch (on the top) until the red slider appears. Slide the red slider to turn off the iPad. It may take about thirty seconds. Once it is off, turn the iPad back on by pressing the power button for about two seconds. The white Apple logo will appear while the device is initialized for operation. When my iPad starts acting up I shut it down and start it again.
Best of luck getting the sound to come back up.

Sent from my iPad using iPF - Peace

Hi and welcome to the Forum!

Hope your issue is now fixed after Fid's great advice!

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Hello,

Thank ya'll for the help.

Fid,
From your answer I discovered this volume bar afterdouble clicking on home and sliding the down bar to the right.
The only thing is that on volume control there isn't any level available to slide to the left or to the right, as saying, the volume seems to be off and I can't level it.
I've checked on the iPad's side mute button and that seems not to be it.
Could there be any key locking the volume level to be on?

Many many thanks again!!

Just to add to the mesage, the volume level control only works when I attach the headphone to it, if I put out the headphone the volume leveler disapears, as the sound...

Originally Posted by Omm

Just to add to the mesage, the volume level control only works when I attach the headphone to it, if I put out the headphone the volume leveler disapears, as the sound...

These headphones you're using, do they have a sound control on them at all? Do you stop whatever you are playing first before you take the headphones out? As this can cause no sound on the iPad also. You haven't by any chance used a BT keyboard at any time as they have a mute switch on them also?

I would try a reset of your iPad here. This will not change anything on your iPad and is akin to rebooting a PC.
Hold the power off button and the home button simultaneously, keep holding them in and you will see the power off slide appear and disappear, wait until you see the Apple logo appear before releasing the buttons. It will take a little longer for your iPad to start. Do this and let us know how it goes.

There is a sound bug unsure if it this will help you but only takes a minute.

From Settings/General change the side switch property from lock rotation to mute.

Now mute the iPad via the side switch.

Now unmute via the side switch.

Now test to see if problem is resolved.

This problem usually manifests as alert sounds working, in app sounds (games, etc) not working after upgrade to V5.1

Good luck.

Originally Posted by Midranger4

There is a sound bug unsure if it this will help you but only takes a minute.

From Settings/General change the side switch property from auto rotate to mute.

Now mute the iPad via the side switch.

Now unmute via the side switch.

Now test to see if problem is resolved.

This problem usually manifests as alert sounds working, in app sounds (games, etc) not working after upgrade to V5.1

Good luck.

Hi Midranger,

Unfortunately didn't solve the problem. I've done and repeated it but it didn't make it. My ipad is the 3rd generation, and updated with the 5.1.1 ios

Do you think this can be a bug that disapears as new future ios versions are updated? As the speakers work when I try the settings of alert sounds, I wonder this is not a hardware issue - I hope!

Thanks!

Originally Posted by Omm

Hi Midranger,

Unfortunately didn't solve the problem. I've done and repeated it but it didn't make it. My ipad is the 3rd generation, and updated with the 5.1.1 ios

Do you think this can be a bug that disapears as new future ios versions are updated? As the speakers work when I try the settings of alert sounds, I wonder this is not a hardware issue - I hope!

Thanks!

You have alert sounds but no in app sound right? Did this start when you moved to 5.1.