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Sent mail from Microsoft Exchange account disappear

This is a discussion on Sent mail from Microsoft Exchange account disappear within the iPad Help forums, part of the Apple iPad Discussions category; I... I am using my gmail ids thru Microsoft Exchange... And everything is going fine except that SENT MAIL/ITEMS folder gets disappeared after 3-4 hrs... ...

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  1. 03-31-2012 02:00 AM #1
    peekeje [OP]
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    Sent mail from Microsoft Exchange account disappear

    I...
    I am using my gmail ids thru Microsoft Exchange... And everything is going fine except that SENT MAIL/ITEMS folder gets disappeared after 3-4 hrs... And imcant access it.
    I deleted account and again setup thrn it came again.
    But after sometime again disappeared.

    Pls let me know if is a bug?
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  2. 03-31-2012 02:00 AM
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  3. 03-31-2012 09:03 AM #2
    skimonkey 
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    Hi Peek...

    have a look at your account settings to see what you have set for time of deletion.

    To do this go to Settings/Mail, contacts, calendar/your gmail account/click our email address account/Advanced/Deleted Messages/Remove

    From there-you can change the setting from never to after 1 month.

    See if this helps.

    Also, I am going to move this out of User News Submission to Help Section where you should get more viewing. Thanks.

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  4. 04-01-2012 07:18 AM #3
    MikesTooLz 
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    if its not the settings that are deleting the messages, are you using outlook on a PC with this same account as well? If you are there is a good chance that the PC is downloading the messages and removing them from the server.
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  5. 04-01-2012 08:26 AM #4
    skimonkey 
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    Thanks, Mike!

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  6. 04-01-2012 08:47 PM #5
    peekeje [OP]
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    Quote Originally Posted by MikesTooLz
    if its not the settings that are deleting the messages, are you using outlook on a PC with this same account as well? If you are there is a good chance that the PC is downloading the messages and removing them from the server.
    Hi.. Thanks.. But in my mail the sent items are already there..
    Not deleted.
    Its only deleted from my ipad.
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  7. 04-01-2012 08:48 PM #6
    peekeje [OP]
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    Quote Originally Posted by skimonkey
    Hi Peek...

    have a look at your account settings to see what you have set for time of deletion.

    To do this go to Settings/Mail, contacts, calendar/your gmail account/click our email address account/Advanced/Deleted Messages/Remove

    From there-you can change the setting from never to after 1 month.

    See if this helps.

    Also, I am going to move this out of User News Submission to Help Section where you should get more viewing. Thanks.
    Hi.. Thanks for ur reply and suggesstion.
    I did it for never. So changing to one month for deleted items how can help keep my sent mails????
    Pls reply
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  8. 04-01-2012 08:52 PM #7
    skimonkey 
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    Quote Originally Posted by peekeje View Post
    Hi.. Thanks for ur reply and suggesstion.
    I did it for never. So changing to one month for deleted items how can help keep my sent mails????
    Pls reply
    Can you check your settings to see how many emails can be kept in your inbox? Maybe your limit assigned is to small?

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  9. 04-02-2012 06:41 AM #8
    skimonkey 
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    See if this will help you-
    http://support.google.com/mobile/bin...&answer=138740

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  10. 04-02-2012 12:44 PM #9
    peekeje [OP]
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    Quote Originally Posted by skimonkey
    See if this will help you-
    http://support.google.com/mobile/bin...&answer=138740
    I already checked it.
    My everything working fine.
    Onlynsent mailnitem folder disappeared in ipad.
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  11. 04-02-2012 12:45 PM #10
    peekeje [OP]
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    Quote Originally Posted by peekeje

    Hi.. Thanks for ur reply and suggesstion.
    I did it for never. So changing to one month for deleted items how can help keep my sent mails????
    Pls reply
    Hi.. I was having no limits...
    Then i changed it to 1 month.
    But even then it doesnt work.
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