My brand new Apogee Jam will not work with Garageband app on my iPAD 2 (light stays Blue). I updated the Jam firmware via my iMAC (10.6.8 - Snow Leopard) but that did not fix the problem. Apogee Jam works fine with Garageband on my iMAC. Any ideas?

Are you on iOS 4? Apple acknowledged an issue with iOS 4 and the most current version of GarageBand in which upgrading to iOS 5 resolved.

If you are on iOS 5, restart the iPad and connect your headphones before connecting JAM. If you still have problems, you should get in touch with Apogee support. I have a few products of theirs and they've always been awesome with helping me.

Hope this helps!

Originally Posted by bd105

Are you on iOS 4? Apple acknowledged an issue with iOS 4 and the most current version of GarageBand in which upgrading to iOS 5 resolved.

If you are on iOS 5, restart the iPad and connect your headphones before connecting JAM. If you still have problems, you should get in touch with Apogee support. I have a few products of theirs and they've always been awesome with helping me.

Hope this helps!

Problem solved. Pilot error - previously I did not do a complete power-down of the iPAD 2 after updating the firmware. After powering-down completely, everything is A-OK! Life is Good!