I have been reading the help pages for the remote app and according to them there should be an option under devices for adding remotes, but on mine there is nothing, only a greyed out option to forget remotes. Has this option been removed from iTunes, could someone go to devices under preferences to see if you have this option or not.
I use an I pad2. Can get remote working with iTunes by logging in the pin code, but very time I try to use it, I have to re enter the pin code on I tunes. Can anyone help?Originally Posted by Paul80
Does you Device option look the same as in the screen capture that I have shown above, do you have any option to add remotes. or only remove, like in mine.
Still not got this app working.
In iTunes there is no option for adding remotes, has it been removed or am I missing something.
I can get the app to generate the four digit code but iTunes does not ask got it when I select my device.
Can anyone help with this, I have been through all the help files and can find nothing other than options not being in iTunes that should be there, which is why I am thinking its iTunes rather than the app that's not working.
All other apps that I have that link to my pc remotely work fine so it's not a firewall issue.
According to the help files I should have this option in iTunes
"To connect Remote with iTunes, iTunes must be running on your Mac or PC. You must also have the iTunes preference "Look for iPod touch, iPhone and iPad Remotes" enabled. This setting is enabled by default, however you can verify that it is enabled in the Devices tab of iTunes preferences."
But in mine its not there, how do I turn it on or has it been removed, thus rendering the remote app useless
Thanks again for any help with this
Last edited by Paul80; 11-22-2011 at 01:14 PM.
Just to add to my confusion
I loaded iTunes onto my netBook and remote worked first time, I double checked every setting in both copies of iTunes and there is nothing different.
I am now suspecting its a Windows 7 issue as I have XP on my NetBook.
Just to make it interesting and confusing the Remote App on my net book has now stopped working as well, I have done some searching on this problem and I am not alone, quite a few owners are having the same problems.
Has anyone got this app working or is it broken for everyone.
I have just tested it on both my Sons iPhone 4S and it fails to work on either of them as well.
After following these instructions found on another site and making the appropriate changes because I am on Win7 and these where written for Vista I have now got remote sort of working.
After screwing with this STUPID Remote from 3Am till now 3PM - I got the remote
icon to finally show up in Itunes.
Administrative Tools in the Control Panel
Click on View Local Services
need to Start the ( Routing and Remote Access ) Service here..
- The icon will show up in Itunes in a matter of seconds.
The iPad now connects remotly but now a new problem, after searching the iPad fails to show anything to control, no music or anything shows up after it has searched.