I'll give your set-up a try. This is how I explained it on the apples forums and a in feedback to apple: Suppose I provide tech support for apps and the support email is "firstname.lastname@example.org," with no particular person's name associated with the support email since any number of people have access to the email box, I don't want the ipad to prefix that email addy with MY name. I expect "from" to appear to the recipient as "email@example.com" and NOT John Doe (where John Doe is the name associated with my mobile me account) for that email addy when I haven't provided a person's name for that email account. This seems to be the case when I use gmail that is set up under MS Exchange and there is no place to enter a name; nor does the mail app on the ipad pull the settings from gmail's site settings where I have specifically set the name as "Support." As I stated previously, it works correctly on iPhone. The other thing is I only have one outgoing server in my list, well two, one for mac and one for yahoo. can't see the ones listed for the exchange for gmail.