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About LinkBacksJust bought a new Ipad 1 and when I connect it to my laptop - running vista - it will not find the drivers needed to see the Ipad. I have connected it to a machine running Win 7 and it works fine.
It sits on the screen with the picture of the cable saying update Itunes then just goes off.
Apart from buying a Mac how do I fix this? Where can I download the drivers for Vista it is looking for? etc etc Help please!
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Drivers?
This is a discussion on Drivers? within the iPad Help forums, part of the Apple iPad Discussions category; Just bought a new Ipad 1 and when I connect it to my laptop - running vista - it will not find the drivers needed ...
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Thread: Drivers?
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08-05-2011 08:59 PM #1iPad Fan!
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Drivers?
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08-05-2011 08:59 PM
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08-05-2011 09:04 PM #2Super Moderator
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Make sure you have the latest iTunes on the win vista machine and try again. I had no issues on xp, vista, win7 or Mac osx
iFrog - Ernie
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08-05-2011 09:07 PM #3iPad Fan!
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Yep, I have 10.4 Itunes on already which is the latest as far as I can tell. The Win 7 machine has the same Itunes version as this and that had no problems, it seems to be more a Vista/driver to physically recognise the Ipad ?
Last edited by divergary123; 08-05-2011 at 09:11 PM.
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08-05-2011 09:14 PM #4Super Moderator
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Are using the cable that came with the iPad or a different cable?
iFrog - Ernie
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08-05-2011 09:16 PM #5Super Moderator
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Check this from apple support as well...
Third-party software conflicts
Some third-party software (such as security software, anti-virus software, and webcam drivers) may prevent iTunes from recognizing your iPad. You may have to update your software, adjust software settings, or temporarily disable the software.
In Windows, MSCONFIG is used to troubleshoot conflicting software. For assistance using MSCONFIG, select from the following:
http://support.apple.com/kb/HT2292 iFrog - Ernie
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08-05-2011 09:48 PM #6iPad Fan!
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I am using the cable that came with it and also have tried another one plus each other usb port but still no joy. Will give the other things a go now thanks.
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08-05-2011 10:06 PM #7iPad Fan!
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Followed that link but still no joy.
After trying to install the drivers it says that it had found the driver but had trouble installing it, it calls the device a 'Digital Still Camera' and the specific file could not be found.
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08-06-2011 01:10 AM #8Super Moderator
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Are connected directly to the USB in the pc or to a USB hub? That can be a variable as well.
iFrog - Ernie
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08-06-2011 01:40 AM #9iPad Fan!
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Direct to the machines on board USB's, no hub involved.
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08-06-2011 02:00 AM #10iPF Legend
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So did you perform the initial synchronisation to your Windows 7 machine? If so, why do you want to connect it to the Vista PC? iPads don't like being synchronised to more than one PC - it unleashes all sorts of problems.
Tim
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