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This is a discussion on Appstore within the iPad Help forums, part of the Apple iPad Discussions category; Hi there I am having trouble with app store. I cannot select any apps, I tap them and nothing happens. If I am on an ...

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Thread: Appstore

  1. #1
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    Appstore

    Hi there
    I am having trouble with app store. I cannot select any apps, I tap them and nothing happens. If I am on an app page I can buy and install it but tapping the icons does nothing. Everything else works fine. Please help

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  3. #2
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    To be clear, you're saying that you can go to the iPad's native App Store app, select, purchase, download and install an app but that, then, you cannot get that app to open when you 'touch' the app's icon on the Home screen?

    Tim

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    I cannot select any apps on the app store, I tap them but nothing happens.

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    When you say that 'nothing happens', which page in the App Store are you on. Are you on the page that shows several potential apps and you can't select an individual one to look at in more detail, or are you on the page where an individual app is described? If it's the latter case, then you need to press the 'Purchase' button to initiate the purchase and download process. If it's the first of these cases then......


    The easiest first way to try to solve ‘unexplained’ or ‘unusual’ problems with the iPad are:-

    Force the offending app to close. If you have iOS 4.2 or 4.3 double-press the ‘Home’ button to bring up the multi-task bar at the bottom of the screen. Press *and hold* any icon until they start to ‘jiggle’. Then tap the top left-hand corner of the app that you want to close. It will ‘disappear’ from the list. Don’t panic - you’ve not deleted it, just closed it. Now tap the Home screen and the multi-task bar will disappear. Re-open the iPad’s app and see if the problem has resolved itself. If not, it’s on to possible solution number two!!
    Restart the iPad. Press *and hold* the Power button. After a couple of seconds a slider control will appear asking you to confirm that you really want to switch the iPad off (this is all you’ll be doing). Slide the control to accept. A rotating white ‘bezel’ will appear in the iPad screen as the iPad powers down (it takes a few seconds, just like it would if you were shutting down your PC). When the screen of the iPad has gone completely blank, press *and hold* the Power button for a couple of seconds until the white Apple logo appears and the iPad starts to power up. This takes several seconds, so be patient. During the power up the automatic screen orientation function is disabled, so don’t panic. A few seconds before the power up is complete, the iPad plays a little ‘jingle’ and then you’re back to the Home screen. Restart the iPad’s app and see if the problem persists. Apple (and Forum members) recommend that you power down your iPad at least once a week, just as you might regularly completely switch off your PC. The normal procedure of just briefly pressing the Power button of the iPad merely puts it to ‘sleep’. Most Forum members have found that one of the two methods I’ve mentioned here cure a whole bunch of unexplained problems and are an easy first step to resolving most anything that happens on the iPad.

    Tim
    Scotland

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    Thank you thank you thank you turning off and on fixed it

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    Super T strikes again!

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