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Credit card renew asked

This is a discussion on Credit card renew asked within the iPad Help forums, part of the Apple iPad Discussions category; Hi. I have question for anybody from software Apple Store developer team. I have some troubles with installing any software or updating installed. When I ...

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  1. #1
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    Credit card renew asked

    Hi. I have question for anybody from software Apple Store developer team. I have some troubles with installing any software or updating installed. When I try to update installed software or try to install new Apple Store ask me about renew my credit card information.
    I press Cancel some times, but can't install anything! Well. I renew info after short battle with this window. But nothing to change! After "Done" pressing I see credit card window again, again and again! So, I must press Cancel button.

    I'm confused. What is wrong from my side? What happened with my credit card? Why I can't install anything? When I try install freeware software I see window with my credit card info. Why?
    I using legal software only!

    In finally. I start to see this window after App Store update on my iPad
    Last edited by liho26; 06-12-2011 at 10:27 PM.

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  3. #2
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    Go here. Apple - Support - Apple ID

    You should be able to log into and manage your account. Check your billing information and make sure it is correct, including the expiration date of your card.

    If everything is correct, and it still does not work, call Apple Support and ask what is going on. They should be able to sort things out.

  4. #3
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    I rechecking placed data

    Of course, info typed by Me is correct. How I can e-mail to Support? Looking for the email contacts on Apple site but nothing.

  5. #4
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    This gives some information

    Contacting Apple for support and service

    Tim


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