When you connect your iPad to iTunes, right click on the iPad name and you have an option that says 'backup to iTunes'.

Hi, I have a brand new ipad 2 with broken glass and wondered if you could possibly direct me to your friend's Apple store in Brisbane as that's where we live and I would like to enquire about getting it fixed if it cant be replaced. I would like a reliable retailer to go to please. Thanks for any assistance you could provide.

Originally Posted by leelai

I have a friend who works at the Apple Store here, yes they do replace them, but they don't want it widely known and don't want people to just expect it. It's a courtesy. So be very nice.

leelai is a frequent poster, so I'm sure you'll hear soon. But any Apple Store will replace them as a 'once in a lifetime' goodwill gesture. As you'll have read, it's unofficial, unacknowledged, "we'll deny it if you ask us" policy.

Tim

Originally Posted by Chez23

Hi, I have a brand new ipad 2 with broken glass and wondered if you could possibly direct me to your friend's Apple store in Brisbane as that's where we live and I would like to enquire about getting it fixed if it cant be replaced. I would like a reliable retailer to go to please. Thanks for any assistance you could provide.

I just addressed this today. I dropped my iPad 2 yesterday--while it was in its Targus case--and it cracked the screen. The "only option" given to me at the Apple Store was to replace the entire iPad. They said they do not repair cracked screens any more. Since I only purchased this last month, their best offer was a 10% discount. The total bill was $263. It's an iPad 16GB WiFi only. Price probably varies depending on device.

I hope this helps prepare any others with a similar predicament. The good news is if you back up in iCloud, everything--including apps and other settings--will transfer to the new iPad.

Originally Posted by memooch

I just addressed this today. I dropped my iPad 2 yesterday--while it was in its Targus case--and it cracked the screen. The "only option" given to me at the Apple Store was to replace the entire iPad. They said they do not repair cracked screens any more. Since I only purchased this last month, their best offer was a 10% discount. The total bill was $263. It's an iPad 16GB WiFi only. Price probably varies depending on device.

I hope this helps prepare any others with a similar predicament. The good news is if you back up in iCloud, everything--including apps and other settings--will transfer to the new iPad.

If you paid $263, you got way more than a 10% discount off standard retail price for a 16GB wifi-only model. At standard retail, it's $499. People who are being charged for replacements are reporting that they're paying 50% of retail, which is what it sounds like you did, with maybe some tax on top.

To get mine fixed it was 200$

Originally Posted by sanada

To get mine fixed it was 200$

You were just on another thread talking about having scratches on your iPad and asking how to fix. You broke your screen, had it repaired and then scratched it? Yikes.

Originally Posted by Kaykaykay

You were just on another thread talking about having scratches on your iPad and asking how to fix. You broke your screen, had it repaired and then scratched it? Yikes.

Yes I let my nephew play with it then i asked him for it and he gave it to me with a scratch on it. GRRR