i'm having problems sending emails to some contacts. if i send a "test email" to myself or some contacts in the company, they go ok. With others i get a message "contact (+ name) refused by server". I've checked the settings and both incoming and outgoing smtp's are the same and the port is 995. all other settings are as with the laptop. Any ideas on how to fix?

I'm not sure how much help this is, because you seem to suggest that you can send emails from your laptop OK. Many companies have a policy of blocking port 995 so it might be worth checking with sys admin whether they block 995 and 465. I'm assuming you're connecting to a company WiFi. If you have 3G you could get around the problem that way.

Tim

Originally Posted by Tim SPRACKLEN

I'm not sure how much help this is, because you seem to suggest that you can send emails from your laptop OK. Many companies have a policy of blocking port 995 so it might be worth checking with sys admin whether they block 995 and 465. I'm assuming you're connecting to a company WiFi. If you have 3G you could get around the problem that way.

Tim

Thanks Tom. Do mean our system administrator or the company to whom I'm sending the email. If I change the port to 465, would that help? It happens regardless if I use WiFi or 3G. I also use a BB and have no problems yet I cannot see any variances in the settings of each item. I can send an email to, for example, 5 people. 3 will get it and the other 2 get blocked. Any suggestions would be very welcome.

I have BTINTERNET email it is using port 25 incoming and port 110 outgoing and the outgoing doesn't work it gets rejected by companies I am sending to an even when I try and forward an email to myself. Help

Originally Posted by dsm

I have BTINTERNET email it is using port 25 incoming and port 110 outgoing and the outgoing doesn't work it gets rejected by companies I am sending to an even when I try and forward an email to myself. Help

Are you sending from your home network? Normally Port 25 is used on the outgoing mail for the SMTP protocol. So it would be good to check whether you really have outgoing set to Port 110 and, if so, change it to Port 25.

Tim

I use home network at home and my outlook uses 25 for incoming and 110 for outgoing. When I set up the email account on IPAD it did it automatically and used the same setting. I have tried sending emails when it is logged on to my home wireless and by using the 3g sim card but neither works. It rejects port 25 when I try to change it to that for both.

As far as I'm aware - and other Members please feel free to correct me - these are the recommended email settings and port numbers...


Incoming server port:

IMAP
without SSL - 143
with SSL - 993

POP3
without SSL - 110
with SSL - 995

Outgoing server port:
SMTP
Without SSL - one of the following: 25, 80, 3535, 587
With SSL - 465

Tim