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iPad 2 and Rogers - can't seencellular data usage

This is a discussion on iPad 2 and Rogers - can't seencellular data usage within the iPad Help forums, part of the Apple iPad Discussions category; Can someone please tell me a solution to this?...

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  1. #1
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    iPad 2 and Rogers - can't see cellular data usage

    Can someone please tell me a solution to this?
    Attached Thumbnails Attached Thumbnails iPad 2 and Rogers - can't seencellular data usage-image-254787260.png  
    Last edited by kevguy; 05-30-2011 at 12:27 AM.

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  3. #2
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    I notice from your screen shot that you're connected to the Internet using WiFi. In the UK, on my '3' account, I can only get access to my account if I'm actually connected using 3G and not WiFi.

    So try turning off the WiFi and try again....

    Tim

  4. #3
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    Quote Originally Posted by Tim SPRACKLEN View Post
    I notice from your screen shot that you're connected to the Internet using WiFi. In the UK, on my '3' account, I can only get access to my account if I'm actually connected using 3G and not WiFi.

    So try turning off the WiFi and try again....

    Tim
    Also doesn't work when only on 3G.

  5. #4
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    Is this a new problem? Maybe their network/server really is temporarily down? Or has it been like this for quite a time now?

    Tim

  6. #5
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    Quote Originally Posted by Tim SPRACKLEN View Post
    Is this a new problem? Maybe their network/server really is temporarily down? Or has it been like this for quite a time now?

    Tim
    Got the iPad 2 a week ago today. Signed up to the 3G plan on Wednesday. Been like it since then.

  7. #6
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    OK - so you've never been able to access the Internet via 3G? It may well be that your account has not yet been authorised by Rogers. We've had several reports from Members elsewhere of delays in getting accounts authorised. Most were reduced to telephoning their carrier's support helpline and getting the authorisation expedited.

    Tim

  8. #7
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    Quote Originally Posted by Tim SPRACKLEN View Post
    OK - so you've never been able to access the Internet via 3G? It may well be that your account has not yet been authorised by Rogers. We've had several reports from Members elsewhere of delays in getting accounts authorised. Most were reduced to telephoning their carrier's support helpline and getting the authorisation expedited.

    Tim
    Internet on the iPad works fine on 3G. I just can't see my data usage.


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