I was sent a photo with the extension .jpg and can download and view via mobile me. Now when I press and hold and then click "save image" and then go to my camera roll all it gives me is this:

Please help as I am in the medical field and need certain pics available to me. btw: the photos I need was sent from an iPad 1 and I am using an iPad 2. Apple could not help over the phone nor in store. Over the phone told me that the iPad does not support .jpeg, and the Apple genius bar never saw this before. We downloaded to another iPad and same thing.

Thanks in advance.

Sent from my iPad 2 White 64GB + 3G Verizon using iPF

I've heard of this happening before. Mostly it's just the thumbnail that is messed up, the picture can be viewed. At any rate, a restart sometimes fixes it.

Hold down the Power button until the power off slider appears, and slide it off. After the iPad finishes shutting down, wait a few seconds, then hold down the power button until the Apple logo appears.

For some reason mine does it when I send a photo that I crop on my phone. It's really weird. I'll send 2 or more and the first one does fine but the rest do the same as the posted picture. If I send just 1 it does the same " error" as posted above. Just cropped photos though. I use a video still shot maker on my phone ( frame grabber) and email them to my iPad. As long as I don't crop the still they work fine, if I crop they don't.
Powering down doesn't help.


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Originally Posted by twerppoet

I've heard of this happening before. Mostly it's just the thumbnail that is messed up, the picture can be viewed. At any rate, a restart sometimes fixes it.

Hold down the Power button until the power off slider appears, and slide it off. After the iPad finishes shutting down, wait a few seconds, then hold down the power button until the Apple logo appears.

I tried that. Also I used iTunes to sync the folder where the pics were(and also did turn on and off iPad) and still the same thing.

Sent from my iPad 2 White 64GB + 3G Verizon using iPF

Can you still view it when tapped? Or does it do nothing?
If not my suggestion is when viewing in mobile me is to take a snapshot of screen by pressing the power & home key @ same time quickly which will save a snapshot of screen to photo's.

Originally Posted by OUTL4W

Can you still view it when tapped? Or does it do nothing?
If not my suggestion is when viewing in mobile me is to take a snapshot of screen by pressing the power & home key @ same time quickly which will save a snapshot of screen to photo's.

No it just has the image above.

Sent from my iPad 2 White 64GB + 3G Verizon using iPF

What if friend emails the pic to you and then save it to "photo app" this way bypassing mobile me....does it still show up as gray out pic?
What is the res of the jpg? If you try the suggestion I made above about taking a snapshot of the screen when you are viewing it via mobile me, does thumbnail show up then?

In my case I get the same as the op picture no matter the origination or destination. I'll check the resolution but I know it's small. 607x576. 41kb

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Is the file extension .jpg or .jpeg?

Originally Posted by OUTL4W

Is the file extension .jpg or .jpeg?

.jpeg

Sent from my iPad 2 White 64GB + 3G Verizon using iPF