Welcome to iPadForums.net Guest - Click Here to Register

Mail won't stay open!

This is a discussion on Mail won't stay open! within the iPad Help forums, part of the Apple iPad Discussions category; Help! I was having issues with sending mail. Went to the Apple store...they fixed it...issues with my carrier and some settings. Did a test run ...

iPadForums.net is the original Apple iPad Forum! Registered Users do not see these ads. Please Register - It's Free!
+ Reply to Thread
Results 1 to 9 of 9
Like Tree1Likes
  • 1 Post By Tim SPRACKLEN

Thread: Mail won't stay open!

  1. #1
    iPad Noob!
    Member #
    56644
    Join Date
    May 2011
    Posts
    4

    Mail won't stay open!

    Help!

    I was having issues with sending mail. Went to the Apple store...they fixed it...issues with my carrier and some settings. Did a test run in the store and all was well.

    However, now when I try to open my mail...it opens and closes within 2 seconds...I can't even select a message...can't read mail, can't send mail...it just opens and closes.

    Sigh!

  2. Ads


  3. #2
    iPF Legend
    Member #
    27654
    Liked
    119 times
    Join Date
    Jan 2011
    Location
    Scotland
    Posts
    15,248
    The easiest first way to try to solve ‘unexplained’ or ‘unusual’ problems with the iPad are:-

    Force the offending app to close. If you have iOS 4.2 or 4.3 double-press the ‘Home’ button to bring up the multi-task bar at the bottom of the screen. Press *and hold* any icon until they start to ‘jiggle’. Then tap the top left-hand corner of the app that you want to close. It will ‘disappear’ from the list. Don’t panic - you’ve not deleted it, just closed it. Now tap the Home screen and the multi-task bar will disappear. Re-open the iPad’s app and see if the problem has resolved itself. If not, it’s on to possible solution number two!!
    Restart the iPad. Press *and hold* the Power button. After a couple of seconds a slider control will appear asking you to confirm that you really want to switch the iPad off (this is all you’ll be doing). Slide the control to accept. A rotating white ‘bezel’ will appear in the iPad screen as the iPad powers down (it takes a few seconds, just like it would if you were shutting down your PC). When the screen of the iPad has gone completely blank, press *and hold* the Power button for a couple of seconds until the white Apple logo appears and the iPad starts to power up. This takes several seconds, so be patient. During the power up the automatic screen orientation function is disabled, so don’t panic. A few seconds before the power up is complete, the iPad plays a little ‘jingle’ and then you’re back to the Home screen. Restart the iPad’s app and see if the problem persists. Apple (and Forum members) recommend that you power down your iPad at least once a week, just as you might regularly completely switch off your PC. The normal procedure of just briefly pressing the Power button of the iPad merely puts it to ‘sleep’. Most Forum members have found that one of the two methods I’ve mentioned here cure a whole bunch of unexplained problems and are an easy first step to resolving most anything that happens on the iPad.

    Tim
    Scotland
    Jlygrl likes this.

  4. #3
    iPad Noob!
    Member #
    56644
    Join Date
    May 2011
    Posts
    4

    No Luck

    Thanks for the suggestion Tim. I tried it and it didn't help. Going to the apple store tomorrow.

  5. #4
    iPF Legend
    Member #
    27654
    Liked
    119 times
    Join Date
    Jan 2011
    Location
    Scotland
    Posts
    15,248
    Quote Originally Posted by canuckgrl View Post
    Thanks for the suggestion Tim. I tried it and it didn't help. Going to the apple store tomorrow.
    One last try before you head off to the Apple Store - a reboot....

    Turn the iPad off.

    Now hold down the Power and Home keys together until the white Apple logo appears - it can take 10 seconds or more, but it will eventually appear.

    The iPad will reboot - no apps or user data are lost.

    See if the problem persists.

    Otherwise, you're right, a visit to the Apple Store is what is needed.

    Good Luck

    Tim

  6. #5
    iPad Noob!
    Member #
    56644
    Join Date
    May 2011
    Posts
    4

    Still no luck

    Thanks again, Tim but it didn't work.

    I'll let you know what the apple people do/say so you can add it to your book of tricks.

    TR

  7. #6
    iPad Noob!
    Member #
    62121
    Join Date
    Jun 2011
    Posts
    1

    Question iPad Mail - cant launch

    I have followed the suggestions - force quit, power down and switch off - as suggested. My mail app is also unable to open. It opens for a fraction of a second but closes immediately.

    Please does anyone know what to do to get this sorted out Many thanks.

  8. #7
    iPF Legend
    Member #
    28530
    Liked
    1526 times
    Join Date
    Jan 2011
    Location
    Walla Walla, WA
    Posts
    15,436
    You could try deleting and re-adding your accounts. I recommend a restart inbetween. If it is a corupted email causing the problem this might work.

  9. #8
    iPad Noob!
    Member #
    56644
    Join Date
    May 2011
    Posts
    4
    Katharine,

    I eventually went into my settings and, by trial and error, managed to get my mail account to work. My settings are as follows:

    Fetch new data: push
    Show : 25 recent
    Preview: 2 lines
    Font size: Medium
    Everything else under mail: OFF

    I don't know if this will help...but it did with me. I am certainly not a computer person, but I was really determined to get this working. I know the people in the apple store said there were issues with carriers other than the ones listed.

    Good luck!

  10. #9
    iPF Noob
    Member #
    158893
    Join Date
    Jan 2012
    Location
    Arizona
    Posts
    1
    A Big thank u to Tim Spracklen!!! I was having problem with my email and I fixed it thanks to u!!!!!)


Links

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts

Similar Threads

  1. How do i open e-mail attachments on ipad1
    By Kelvin in forum iPad Help
    Replies: 6
    Last Post: 04-14-2011, 03:59 PM
  2. This is why I stay with Apple
    By xune in forum iPad General Discussions
    Replies: 9
    Last Post: 03-30-2011, 08:31 AM
  3. Ipad mail keeps mail server open
    By di p in forum New Member Introductions - Site Assistance
    Replies: 0
    Last Post: 02-13-2011, 03:12 AM
  4. Can't open my mail
    By ritajo125 in forum iPad General Discussions
    Replies: 0
    Last Post: 01-16-2011, 09:42 AM
  5. Mail cannot open audio files in emails?
    By scottb54956 in forum iPad General Discussions
    Replies: 0
    Last Post: 07-01-2010, 03:21 PM

Search tags for this page

email won't stay open on ipad
,

ipad mail won't open

,
ipad mail wont open
,
iphone email app won't open
,
iphone mail app will not open
,

iphone mail app won't open

,
my iphone 5 mail app wont open
,
my iphone mail app wont open
Click on a term to search for related topics.