This is a discussion on email folder contents disappeared within the iPad Help forums, part of the Apple iPad Discussions category; Originally Posted by Tim SPRACKLEN Originally Posted by jamo8 Originally Posted by Tim SPRACKLEN Possibly - OK - can you see these emails using webmail? ...
If they really are still not there, then I would conduct an experiment and email myself a couple of messages and see whether they appear correctly in my InBox or do they disappear again. I would conduct that experiment from the iPad and then, separately, using Web Mail to see if the results are the same. This will enable you to determine where the problem lies and whether it still exists. If it disappears when you check and/or trash the email from your iPad then you know it's an iPad issue and we can investigate that further. If it disappears when you use Web Mail then it's a server issue and either it's configured incorrectly or there is a problem that needs to be brought to the attention of your service provider.
Many/most email service providers are required by law to keep copies of all email traffic for law enforcement agencies. If the emails that you've lost are really very important it might be worth approaching them to see if they can 'recover' them for you. However, having said that, they might be unwilling to do this, so don't get your hopes too high.
Good Luck and let us know the results of the 'experiments'.
Hi, I'm having repeated problems also with emails (that I have moved to folders) disappearing before my eyes when I open those folders. This started in Sept or Oct 2011 time frame, possibly after the 5.0 update?
The problem seemed to sort itself out after a month or so (while I was traveling overseas), but has recently started recurring.
I use Yahoo email. I don't have any settings in Yahoo to filter or delete automatically. In some cases if I log into Yahoo on my PC immediately after, then the missing emails appear on the PC.... and if I shut down the iPad and restart it, those will then appear on the iPad. But in some cases they are just gone forever.
I normally don't use the PC for email, so it's not a matter of my having deleted something from the server and not seeing it on the iPad later.
Regarding POP vs IMAP, that's a little over my head technically. (If you can tell me how to check, I'm certainly willing to do that.) But the Yahoo account is pretty ancient (circa 1999) so is probably set up as POP unless Yahoo has forced a change of which I'm unaware. For the iPad, I haven't a clue -- but I bought it in Feb 2011 and would have accepted the defaults/suggested settings. But until the Sep or Oct time frame it performed flawlessly so not sure what has changed.
As an aside -- mentioning only in case there's some link -- my Safari keeps crashing, often multiple times per day. This started in the past month, I think, and is becoming more frequent.
I have done full shut downs and just this morning did a reset of the iPad.
From the threads I've found here it seems to be happening to many types of email accounts, not just Yahoo.
Any thoughts or recommendations? I really appreciate this forum (head and shoulders above the apple site -- stating the obvious I guess), and hope one of you gurus can help me.
Last edited by Gwenneth; 01-21-2012 at 02:52 PM.
I'm having a related problem. Recently 4 days of emails disappeared from my Yahoo account on my LAPTOP. Interestingly, they still appeared on my iPad. A Yahoo tech helped me restore them on my laptop by clicking on 'unread messages' (no matter that they were, in fact, already read). That 'fix' lasted two days and then the emails disappeared from both my laptop and iPad.
I've contacted Yahoo and their response is: "According to our records, it appears an IMAP client may have deleted your messages..... Once a message has been deleted by an IMAP client, it's removed from your Yahoo! Mail account. Messages deleted by a mobile device are not recoverable."
Any thoughts? This is disconcerting to understate my concerns.
All my emails as well as all the email folders contents also disappeared from my Ipad now. It is all my emails from 3 different accounts. 2 gmx and one gmail account. I just sent a test email from one of my gmx ac****s to my gmail account and it worked. This is now the only email on my Ipad. Any ideas what happened?
if you check the email account via the email services website and they are all gone, this could be an issue on the email service itself and the iPad is just reflecting what the email service is telling it.
However since some of you say it happened at the same time and on multiple accounts, this point more towards an issue with the iPad itself. The really bad thing is that its not just a glitch on the iPad not displaying the emails but they are actually being removed from the email service(gmail, etc...).
When you say they came back after a month the is very strange because if it was remove from the servers, the only way it would reappear is if the email service somehow was the cause and restored them.
Its not really a simple thing to pinpoint without actually looking at the device itself. I would suggest to delete all email accounts on the iPad and then set them up again. I have heard of many issues in the past relating to emails and the only solution was to remove the accounts and set them up again.