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Problem with iPad2 - cannot set up mail - returns to Home screen

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  1. #1
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    Problem with iPad2 - cannot set up mail - returns to Home screen

    Have been using iPhone 4 since it came out, on the road all the time.....love it. Just got an iPad 2 32 gig with 3G. Current thoughts are what piece of crap. Also have the older iPad with wifi only. does fine. Did the latest update and restore tonight on the iPad2. Constantly returns to home screen. Retrieves the same deleted emails. Cannot go to settings...email accounts to try to figure out whats wrong (locked out) seem to be able to go to all the other settings ok. Sorry Apple....selling my stock asap

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  3. #2
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    Quote Originally Posted by peteparts View Post
    Have been using iPhone 4 since it came out, on the road all the time.....love it. Just got an iPad 2 32 gig with 3G. Current thoughts are what piece of crap. Also have the older iPad with wifi only. does fine. Did the latest update and restore tonight on the iPad2. Constantly returns to home screen. Retrieves the same deleted emails. Cannot go to settings...email accounts to try to figure out whats wrong (locked out) seem to be able to go to all the other settings ok. Sorry Apple....selling my stock asap
    I replied to your earlier post - try a power-off, power-on cycle to see if that let's you sort your email problems out.

    Tim

  4. #3
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    Several times....to no avail

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    Quote Originally Posted by peteparts View Post
    Several times....to no avail
    OK - I moved these posts out of that Poll section to the Help in the hope you'd get a better response. I guess you've checked too that you don't have restrictions set on in 'Settings' where you can lock people out from setting up new email accounts.

    Tim

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    There are several things to do:

    1) Settings->General->Restrictions->Mail: Off (this will let you edit the mail accounts, you must have turned the setting on at some point)
    2) Emails should not download multiple times. However, it is most likely caused by you setting the email account as a POP one. If you set it up as IMAP, or Exchange instead, it won't redownload deleted emails. Keep in mind, POP protocol is limited, it doesn't let the email account talk back to the server, to notify what happens with an email, so if you delete an email locally, the email server won't know about it. If you are unsure about this step, please post the email provider you are using.

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    If you can't get to your email account settings you've most likely got restrictions turned on. Check under Settings >> General >> Restrictions. If they are enabled you'll need the four digit passcode to make changes, but you'll be able to see if Account Settings has been disabled.

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    Thanks for the input. I checked restrictions, it is off. Tabbed over to the restrictions, but found that "mail" is not listed there. Did one more restore last night, which deleted all my apps and music. I had to, and was able to set up my first email account, which worked. I then restored all the music and apps, and now I can't get back into mail to set up my additional accounts. It also is closing screens again and going back to the home page. Email opens with just the one account but immediately closes and returns to home page. Open it again and I can delete recieved emails and send again. Opening other apps sometimes they close back up on their own and go back to the main screen. Such is my delema

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    How much space is left on the iPad? I've heard that if you leave too little it can cause problems.

  10. #9
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    New iPad 32 gig, has 22 gigs left after loading music, etc

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    Ok one more strike and I'm out.

    But I'm wondering about the fact that it worked before you synced all your apps back. No app from the Apple Store should cause this kind of trouble, but, you could try removing any apps that don't have good solid review, then adding them back one at a time. Testing after each.

    It would not hurt to call Apple at this point. They will probably walk you through another restore, but at least you will have started a record of the problem, making it easier to get an exchange down the road if needed.


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