Hello. I'm trying to understand why some videos will copy to the IPad and others don't. I have a business where my clients are downloading h.264 mp4 videos. It seems if the resolution is over 1280 x 720, the video will not play. It appears if the height is larger than 720, it can play. However, if the width is larger than 1280 it will not. But, I'm also getting some 1280 x 720 videos that will not play for some reason. Below is a comparison of 2 videos.
Any insight into the ins and outs of what IPad is accepting and what I'm experiencing is greatly appreciated.