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large attachments won't open

This is a discussion on large attachments won't open within the iPad Help forums, part of the Apple iPad Discussions category; I am able to open .docs, .ppt, .exl, pages, numbers, keynotes, PDF, ect using dropbox, MobileMe and webDAV. Large file sizes are no problem. When ...

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  1. #11
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    I am able to open .docs, .ppt, .exl, pages, numbers, keynotes, PDF, ect using dropbox, MobileMe and webDAV. Large file sizes are no problem.

    When you purchase a MobileMe subscription, you receive 20 gigabytes (GB) of storage and up to 200 GB of data transfer capacity per month.
    MobileMe Account: Understanding MobileMe data transfer limits
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  3. #12
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    If the OP is getting the attachments from someone else then its not about emailing to self or synching to dropbox. They are trying to avoid starting up laptop in the first place.... I get that from the conversation, I think. Here's my two cent suggestion.. either remove the mail account then reboot ipad and then reset up the mail account and see if you have problems. Try a different mail address (does your friend use the same service?) And last idea is to check if your mail server has an online option see if you can get the attachments that way or if you have the same problem. IE: I use Comcast. I can go to comcast.net via Safari and check my mail manually... see if you can get the attachments in that manner (even if just for trouble shooting purposes.)

  4. #13
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    ^ I get that from the conversation as well. Having the email forwarded to MobileMe's me mail (or having the email sent to that address in the first place solves that. If the OP isn't using MobileMe, establishing a free account with either service should do it, though file sizes and immediate storage is much smaller than MobileMe's.

    Not sure why one ipad user can open up a file of the same size while the other one can't. To the OP: does the other person have more free drive space than you do, or are they using a cloud based storage/server? Either way, I'd suggest setting up a free account with dropbox or a free MobileMe trial account and start there.
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  5. #14
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    Maybe, as a work around, you can e-mail the file you can't open to Dropbox?

    To do: Go to "Send to Dropbox" (Send To Dropbox - Email files to your Dropbox!) and get a Dropbox e-mail address. Then, you can forward the problem e-mail attachment(s) to Dropbox - it goes into a folder called "Attachments."

    Maybe then you'll be able to, at least, open it. Or, at least have another shot at trying to open your attachments...

    Marilyn

  6. #15
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    Hi All,

    it has to do something with my IPAD because à college of mine can open the file on his iPAD. We use Exchange active sync to access workmail.
    I compaired all the settings I could think of with his iPAD.
    On regular PC outlook it works fine so its not related to à personal setting in my workmail.

    Perhaps I just should reinstall the Exchange active sync allthough, mailing the document to my private mailaccount and opening that one on the iPAD doesn't work either. The problem is there from the moment I got the IPAD, the os4 upgrade didn't change anything regarding to this.

    Regards,

    Wijbrand

  7. #16
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    I'd recommend calling 1800APLCARE or 1800MYAPPLE, or making an appointment with a Genius at an Apple store nearest you.
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  8. #17
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    Hi, i have exactly the same issue. Did you get an answer so far?

  9. #18
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    I have the exact same problem. Did you find a solution?

  10. #19
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    Verify load remote images is enabled on the iPad :

    See screen grab below.



    large attachments won't open-image-1529821808.png
    Background apps are hiding for good reason. Seek them out, close them. The world will be a better place.

  11. #20
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    Quote Originally Posted by ml363mark View Post
    I have the exact same problem. Did you find a solution?
    And me too.
    Everything worked fine until 2 days ago. Now I cam't download any attachments. I touch the arrow, it blinks, shows the count down circle for a second, then back to the arrow.
    No data downloaded.


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