I cannot get itunes to recongnize my ipad. I have tried everything I can think of and now I am fearing it is defective. When I plug in my ipad, I get the same sound that I get when I plug in my ipod and itunes will come up. But my ipad will not show up under devices, and the ipad itself will only show the "connect to itunes screen".
I have called apple support. They had me uninstall my itunes and everything apple related, and then redownload and install the newest version of itunes. That did not work. I know that the cable isnt faulty because my ipod will work, and because itunes will show up with the connection sound.
The most progress I have made came from reading a similar post from these forums. Someone had suggested holding down the home button while plugging in my ipad. It did work. My ipad showed up in itunes. Itunes told me that I needed to update my ipod software, so I let it download. Then it said my ipad was in recovery mode and needed to restore. After that, itunes said my ipad would now restart and it would show back up under devices. My ipad was never rerecongnized.
Any help would be very much appreciated because I am very frustrated right now!
Alittle more background on this that may or may not help. This is my first experience with ipad, and I have had two ipods in the past with no issues. My ipod recongizes just fine and I'm using windows vista.
This ipad was a Christmas gift for my boyfriend. I live about five hours away from the nearest apple store, so I can't go there for help. I ordered my ipad from apple online, and had it engraved to make it even more special. I'm crushed that I have not been able to get this to work for him and I'd hate to have to send it back for another one. If anyone has any ideas, please help me! Thank you!