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New iPad seems to be dead on arrival

This is a discussion on New iPad seems to be dead on arrival within the iPad Help forums, part of the Apple iPad Discussions category; I bought a 64 gig +3g iPad today and I suspect it is doa. When I try and setup by connecting to the PC, it ...

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  1. #1
    iPF Noob
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    New iPad seems to be dead on arrival

    I bought a 64 gig +3g iPad today and I suspect it is doa. When I try and setup by connecting to the PC, it is not being recognised by iTunes 10.1 and it simply won't power up. When I try and charge it using the power adapter, the Apple logo briefly appears (for a few seconds), the screen blanks out and then the logo reappears and so the cycle continues. I've tried to reset, but there's just no life.

    I have a second iPad that works perfectly with the PC in question, so I therefore suspect it can't be related to the USB port on the PC or the version of iTunes. What could be worng?

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  3. #2
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    why not call apple tech support ?
    iPad2 32GB w/3G
    iPhone 4 32GB
    Mac Mini 2.53 C2D

  4. #3
    iPad Master!
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    Or stop by an Apple Store.

    If you aren't near either, call 1-800-APL-CARE for Apple tech support
    Last edited by xune; 12-31-2010 at 01:08 AM.
    iPad wifi + 3G w/Clear 4G iSpot
    iPad 2 wifi black w/Tan Smart Cover
    Next up.. iPhone 5!

    Mac user.

  5. #4
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    Unit exchanged confirmed DOA

    Apple Sydney confirmed unit is DOA. Unable to power up. Retailer exchanged it for a new unit with no problems. All now good.


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